Stereo/Phone/SatNav : - Dead Radio 2005 V50

MavUK · Sep 28th, 2007, 07:12

My radio has just died on the way to the office. Was working fine when I pulled into a petrol station, switched off refuled etc. When I got back in (and had entered the pin for the phone) it just said 'FM1 Preset 10' (was on preset 1 when I turned it off) and there was no sound. I couldn't change the station (either on the stering wheel controls, the station buttons, the 4 way pad or rotary tuning button), and changing between FM1, FM2 and AM takes an age. Tried the CD player and it just said 'Busy loading disc', tried ejecting and since then it just says 'Ejecting disc' (waiting for the disc to come out...).

All other buttons work fine (base, treble, volume etc etc etc), and the tuning buttons / wheel buttons work when in phone mode - and I have sound when someone calls me, and when making calls through the speakers.

Has anyone else experienced this, does anyone know a way of resetting the stereo software?

(And when did we need to start resetting software in so many things anyway? The whole 'If microsoft made cars' joke is becoming a reality! They die for no reason and people do just accept it...)

HELP!

Stu

MavUK · Sep 28th, 2007, 07:26

Oh - I forgot. I've tried turning the stero on and off, and also tried turning off the car and taking out the key for a few mins before restarting the car (all to no effect)

Stu

Jim760 · Sep 28th, 2007, 07:27

take the fuse out for the radio leave it for a good while and then put it back in and it should of fully reset

mjcourtney · Sep 28th, 2007, 08:15

I've had a very similar problem to this, and it was fixed by cutting the power to the radio for about 5 minutes. (You can actually here the power supply cut out after a minute after you've removed the key).

I'm trying to get a new radio on warranty as mine has done it 2 or 3 times now.

Short of cutting the power I don't know what else to suggest. There is a software update floating around out there for radios that 'freeze', but my dealer told me that was for North American cars only. (So now we have crappy software and different crappy versions depending on where you are in the world!)

MavUK · Sep 28th, 2007, 08:26

Give that man an apple!

Just went downstairs to retry and indeed it went straight to the station I was listening to before it crashed. Not tried the CD player (but I am going to hope for the best...)

Guess I'll have to keep an eye on it and contact my dealer for a fix (for far the second issue - it's having a leaky rear window fixed on Monday).
Thanks again,
Stu

7050man · Sep 29th, 2007, 08:09

[. There is a software update floating around out there for radios that 'freeze', but my dealer told me that was for North American cars only. (So now we have crappy software and different crappy versions depending on where you are in the world!)[/QUOTE]

I've had my 55 plate V50 have the radio freeze, so the problem is not just on US cars.
A Software update did fix the only occurrance of this that I experienced.

Clan · Sep 29th, 2007, 08:30

I would get them to do an "IAM software upgrade" it puts the latest SW in ...

MavUK · Sep 30th, 2007, 13:55

Well all works again. As it's going in for a couple of things tomorrow (new towing hitch connector - from 7 pole ot 13, and the leak) I'll ask whilst I am there.

Stu

Sep 28th, 2007, 07:12	#1
MavUK Member Last Online: Jul 17th, 2009 11:12 Join Date: Aug 2007 Location: Amsterdam	Dead Radio 2005 V50 My radio has just died on the way to the office. Was working fine when I pulled into a petrol station, switched off refuled etc. When I got back in (and had entered the pin for the phone) it just said 'FM1 Preset 10' (was on preset 1 when I turned it off) and there was no sound. I couldn't change the station (either on the stering wheel controls, the station buttons, the 4 way pad or rotary tuning button), and changing between FM1, FM2 and AM takes an age. Tried the CD player and it just said 'Busy loading disc', tried ejecting and since then it just says 'Ejecting disc' (waiting for the disc to come out...). All other buttons work fine (base, treble, volume etc etc etc), and the tuning buttons / wheel buttons work when in phone mode - and I have sound when someone calls me, and when making calls through the speakers. Has anyone else experienced this, does anyone know a way of resetting the stereo software? (And when did we need to start resetting software in so many things anyway? The whole 'If microsoft made cars' joke is becoming a reality! They die for no reason and people do just accept it...) HELP! Stu

Sep 28th, 2007, 07:27	#3
Jim760 Mr G Last Online: Jun 12th, 2020 19:11 Join Date: May 2007 Location: north yorkshire	take the fuse out for the radio leave it for a good while and then put it back in and it should of fully reset __________________ will the jimousine ride again? previous models 940 TDI360 GLT 480 ES 740 GLE 940 SE 760 Executive 940 GL 850 GL 760 TIC V70 Torslanda Last edited by Jim760; Sep 28th, 2007 at 08:18.

Sep 29th, 2007, 08:30	#7
Clan Experienced Member Last Online: Today 23:38 Join Date: Jun 2007 Location: L/H side	I would get them to do an "IAM software upgrade" it puts the latest SW in ... __________________ My comments are only based on my opinions and vast experience .

Sep 28th, 2007, 07:26	#2
MavUK Member Last Online: Jul 17th, 2009 11:12 Join Date: Aug 2007 Location: Amsterdam	Oh - I forgot. I've tried turning the stero on and off, and also tried turning off the car and taking out the key for a few mins before restarting the car (all to no effect) Stu

Sep 28th, 2007, 08:15	#4
mjcourtney VOC Member Last Online: Feb 24th, 2014 18:11 Join Date: Apr 2007 Location: Isle of Wight	I've had a very similar problem to this, and it was fixed by cutting the power to the radio for about 5 minutes. (You can actually here the power supply cut out after a minute after you've removed the key). I'm trying to get a new radio on warranty as mine has done it 2 or 3 times now. Short of cutting the power I don't know what else to suggest. There is a software update floating around out there for radios that 'freeze', but my dealer told me that was for North American cars only. (So now we have crappy software and different crappy versions depending on where you are in the world!)

Sep 28th, 2007, 08:26	#5
MavUK Member Last Online: Jul 17th, 2009 11:12 Join Date: Aug 2007 Location: Amsterdam	Give that man an apple! Just went downstairs to retry and indeed it went straight to the station I was listening to before it crashed. Not tried the CD player (but I am going to hope for the best...) Guess I'll have to keep an eye on it and contact my dealer for a fix (for far the second issue - it's having a leaky rear window fixed on Monday). Thanks again, Stu

Sep 29th, 2007, 08:09	#6
7050man Master Member Last Online: Jan 25th, 2019 17:19 Join Date: Feb 2006 Location: Kent	[. There is a software update floating around out there for radios that 'freeze', but my dealer told me that was for North American cars only. (So now we have crappy software and different crappy versions depending on where you are in the world!)[/QUOTE] I've had my 55 plate V50 have the radio freeze, so the problem is not just on US cars. A Software update did fix the only occurrance of this that I experienced.

Sep 30th, 2007, 13:55	#8
MavUK Member Last Online: Jul 17th, 2009 11:12 Join Date: Aug 2007 Location: Amsterdam	Well all works again. As it's going in for a couple of things tomorrow (new towing hitch connector - from 7 pole ot 13, and the leak) I'll ask whilst I am there. Stu

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