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Warning to all hybrid and mild-hybrid ownersViews : 5918 Replies : 20Users Viewing This Thread : |
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Sep 25th, 2020, 08:40 | #1 |
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Warning to all hybrid and mild-hybrid owners
To all Volvo owners with hybrid or mild-hybrid engines please note that Volvo does not take any responsibility involving fire incidents.
The Oncall service will also not help you if your car catches fire due to the battery of the car (and these freak accidents can always occur, check what happened with some Tesla models last year) or due to any other incident where fire was the cause of the damage. They wont tow your car neither give you a replacement vehicle. Just a friendly reminder to include all the necessary insurance options against fire with your insurance company and take special note when checking the clauses so that the insurance does not exclude any responsibility due to a car failure causing the fire.
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Sep 25th, 2020, 08:57 | #2 |
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Cars have been catching fire for as long as they have been in existence - let us not forget that petrol is flammable...... I have no doubt manufacturers have been denying any liability for these fires for just about as long.
I would be very interested to see any figures which show the relative number of car fires by propulsion type adjusted for number of vehicles sold.
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Sep 25th, 2020, 14:01 | #3 | |
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So where did you get that info?
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Sep 26th, 2020, 17:10 | #4 | |
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I did have an issue with a Citroen BX a few years ago now, where some wiring behind the glove box shorted and caused a lot of smoke, but no fire thankfully, not sure how this happened unless someone had been messing before I owned it. Luckily it was an easy fix with some tape !! Last edited by Dulcise; Sep 26th, 2020 at 17:13. |
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Sep 27th, 2020, 00:43 | #5 | |
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Sep 28th, 2020, 07:59 | #6 |
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https://assets.volvocars.com/uk/~/me...6.pdf?la=en-gb
8. Exclusions relating to UK & Continental European Cover • If the vehicle has been involved in an accident and requires salvage or off road recovery, additional charges for special equipment used to salvage the vehicle prior to recovery are not covered. If found this out when my car was involved in a fire in a garage. It was not touched by the fire but it was covered with debris from the fire. Volvo refused to get my car and give me a replacement vehicle because cars involved in fire incidents or floods are considered salvages because what is important to Volvo is the origin of the incident even if your car is not wrecked. Note that I bought a 0km XC60 2019.
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Sep 28th, 2020, 12:43 | #7 | |
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Sep 28th, 2020, 13:11 | #8 | |
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The document excludes any car that is involved in a fire or flood (please do read the document). However what this exclusion means you eventually find out when you need the service, like I did. Today all available new models are hybrid and mild-hybrid options and since these cars with larger batteries have a greater fire risk than conventional cars (even if it's a small difference), I think this is a fairly important information to share.
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MY19 XC60 D4 Inscription Pro Auto AWD, Luminous Sand, Blond Interior, Xenium Pro, Intellisafe Pro, Winter Pack, Dark Tinted and Laminated, Four-C, Business Connect, Versatility Pro Last edited by jonnyu; Sep 28th, 2020 at 13:14. |
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Sep 28th, 2020, 14:05 | #9 | |
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après un accident de la route, si votre voiture ne peut plus roulerhttps://assets.volvocars.com/fr-be/~...sistancefr.pdf Do they offer Assistance+ in the UK?
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XC90 D5 Momentum (MY 2019) - Pine Grey, Business Luxury Line, Xenium Pack + 360 camera, Luxury Passenger, Family, H&K audio, Winter Pro, Light pack, BLIS, towbar V40 T2 AT (MY 2017) - Inscription ---------------- past: XC60 D4 FWD AT (MY 2015) |
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Sep 29th, 2020, 14:54 | #10 | |
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I had a really bad experience due to this unpleasant surprise and I will upgrade my service to the + option if it exists in my region.
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battery, fire, hybrid, insurance, on call |
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