Remote Start not working

Lennyboybruce · Oct 16th, 2021, 17:18

Sorry if I have overlooked any threads that may have already mentioned this, but I don't seem to be able to remote start my 2020 XC60 B5 via the latest VOC app, it now just throws up an error, is this a known issue or just me?

Thx

OldEngineer · Oct 16th, 2021, 17:59

Are you trying to do this while it's plugged in?

nu11eaf · Oct 16th, 2021, 19:29

Quote:

Originally Posted by Lennyboybruce

Sorry if I have overlooked any threads that may have already mentioned this, but I don't seem to be able to remote start my 2020 XC60 B5 via the latest VOC app, it now just throws up an error, is this a known issue or just me?

Thx

I have just done a remote start on my car and it worked fine, so system/VOC app are working ok.
Try unlocking and re-locking your car, if you have already done two remote starts it will not do a further start until you have manually unlocked and started the car. Car also needs to be locked.

Chudy85 · Oct 16th, 2021, 21:19

My v90 start remotely on 5sec. No problem here

Lennyboybruce · Oct 17th, 2021, 15:51

Thanks for everyone's input, a simple log out, log in of the app seemed to sort the issue out.

NathanJT · Nov 8th, 2021, 14:01

Sorry to resurrect this but I have a similar issue and as yet I've been unable to find a solution.

My car went past it's 3 year aniversary at the end of september and a week prior I added a subscription to continue the remote services on the car. However like you I simply cannot remote start the car. I can do everything else including remote unlock etc, it just gives the "something went wrong" error after 5 minutes or so when trying to start it.

I've been in touch with Volvo CS and got the wonderfully generic response of "It's a software issue we're working on". Great!

Any other ideas?

nu11eaf · Nov 8th, 2021, 17:53

Try uninstalling the VOC app and reinstalling it, remember the app is now called "Volvo cars" on the app store.

Oct 16th, 2021, 17:18	#1
Lennyboybruce Junior Member Last Online: Jan 28th, 2022 17:27 Join Date: Mar 2020 Location: Kingston Upon Thames	Remote Start not working Sorry if I have overlooked any threads that may have already mentioned this, but I don't seem to be able to remote start my 2020 XC60 B5 via the latest VOC app, it now just throws up an error, is this a known issue or just me? Thx

Oct 16th, 2021, 17:59	#2
OldEngineer Senior Member Last Online: Apr 25th, 2024 13:19 Join Date: Jul 2018 Location: Esher	Are you trying to do this while it's plugged in? __________________ V90 in Savile Grey with Blond Leather

Oct 16th, 2021, 21:19	#4
Chudy85 Volvo family member Last Online: Apr 26th, 2024 15:02 Join Date: Apr 2021 Location: Peterborough View Photos By: Chudy85	My v90 start remotely on 5sec. No problem here __________________ MY20 V90 Inscription Plus D4, Mussel Blue, Tinted Windows, Towbar ----------------------------------------------------------------------------

Nov 8th, 2021, 17:53	#7
nu11eaf Premier Member Last Online: Yesterday 19:05 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Try uninstalling the VOC app and reinstalling it, remember the app is now called "Volvo cars" on the app store. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Oct 17th, 2021, 15:51	#5
Lennyboybruce Junior Member Last Online: Jan 28th, 2022 17:27 Join Date: Mar 2020 Location: Kingston Upon Thames	Thanks for everyone's input, a simple log out, log in of the app seemed to sort the issue out.

Nov 8th, 2021, 14:01	#6
NathanJT New Member Last Online: Nov 17th, 2022 16:22 Join Date: Jun 2018 Location: Derby	Sorry to resurrect this but I have a similar issue and as yet I've been unable to find a solution. My car went past it's 3 year aniversary at the end of september and a week prior I added a subscription to continue the remote services on the car. However like you I simply cannot remote start the car. I can do everything else including remote unlock etc, it just gives the "something went wrong" error after 5 minutes or so when trying to start it. I've been in touch with Volvo CS and got the wonderfully generic response of "It's a software issue we're working on". Great! Any other ideas?

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