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XC40 '18> General Forum for vehicles post 2018 on the Compact Modular Architecture or CMA Platform |
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XC40 Pure Electric: Volvo App QuestionViews : 1197 Replies : 4Users Viewing This Thread : |
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Nov 25th, 2021, 20:01 | #1 |
New Member
Last Online: Dec 8th, 2021 21:56
Join Date: Jun 2021
Location: Lewes
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XC40 Pure Electric: Volvo App Question
I have the XC40 Pure Electric (2021).
I have a problem with the Volvo Cars app. We get minimal mobile phone cover where we live. So sometimes the app is unable to contact the car. The car is charging and locked but the app tells me it is unlocked and not plugged in. The app has not indication that there is a problem. Apart from being able to look out of the window, I have no way of knowing if the app is showing accurate information or not. I have tried closing/reopening the app and restarting the phone but the app still happily tells me there is no problem. Is there a way of knowing if app it is able to contact the car? |
Dec 1st, 2021, 06:33 | #2 |
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Last Online: Feb 10th, 2023 07:55
Join Date: Jul 2020
Location: Paisley
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Volvo app
I collected my P8 on Friday. The dealer tried to connect my car to the app on the phone but could not get it to connect. As I had a 300 mile trip home I said I would get it later. I have tried numerous times and it has failed every time. I contacted Volvo who deleted my V90 from the app but my car still won’t connect. Volvo also informed my that parts of the app don’t work with the car anyway.
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Dec 1st, 2021, 14:13 | #3 | |
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Last Online: Yesterday 21:13
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Location: Leicestershire
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Dec 1st, 2021, 17:16 | #4 |
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Last Online: Feb 10th, 2023 07:55
Join Date: Jul 2020
Location: Paisley
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Now connected
I got my car connected today. I deleted the app from my phone then downloaded it again to my phone. It then paired no problem.
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Dec 8th, 2021, 20:37 | #5 |
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Last Online: Dec 8th, 2021 21:56
Join Date: Jun 2021
Location: Lewes
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The app was meant to give me updates on my order, pre delivery. It never did this even though I was using the same email address as on the order.
The salesman attempted to connect my phone to the car on pickup. Bluetooth worked but it failed to connect to OnCall. I told him to give up in the end as could see he could not get it to work. I uninstalled the app and reinstalled, still didn't work. I factory reset the phone, it then worked! Although still have the same problem that when car has no mobile signal, the app won't tell me, gives out of date info. |
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