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Is this price correct for egr replacement

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Old Aug 20th, 2021, 04:48   #1
ifAbbie
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Default Is this price correct for egr replacement

I've been quoted £800 by Halfords to replace the egr cooler on the V70 I have.

Plus the engine mounts need replacing passenger side

I've already spent way over that on a new clutch and other odds and sods. So three questions....

1. Is that a reasonable quote? (£600 part and the rest labour)
2. Do you have any idea what it normally costs to have the engine mounts done? (It's the rubber bits I'm told and it passed its MOT)
3. When would you call it a day and get another car?
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Old Aug 20th, 2021, 10:35   #2
Kev0607
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Quote:
Originally Posted by ifAbbie View Post
I've been quoted £800 by Halfords to replace the egr cooler on the V70 I have.

Plus the engine mounts need replacing passenger side

I've already spent way over that on a new clutch and other odds and sods. So three questions....

1. Is that a reasonable quote? (£600 part and the rest labour)
2. Do you have any idea what it normally costs to have the engine mounts done? (It's the rubber bits I'm told and it passed its MOT)
3. When would you call it a day and get another car?
Not to sound offensive, but I wouldn’t let Halfords change a light bulb, never mind an EGR cooler & engine mounts. I think you’d be best to get a second opinion.

My advice would be to find an independent Volvo specialist to do the work. You’re based in Sale, so not too far from Stockport. Give Hallmark Volvo a try… these guys know their stuff & won’t rip you off. They aren’t that far from sale, maybe 20 minutes?
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Old Aug 20th, 2021, 15:03   #3
cheshired5
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Quote:
Originally Posted by ifAbbie View Post
I've been quoted £800 by Halfords to replace the egr cooler on the V70 I have.

Plus the engine mounts need replacing passenger side

I've already spent way over that on a new clutch and other odds and sods. So three questions....

1. Is that a reasonable quote? (£600 part and the rest labour)
2. Do you have any idea what it normally costs to have the engine mounts done? (It's the rubber bits I'm told and it passed its MOT)
3. When would you call it a day and get another car?
1. You can determine correct EGR operation with diagnostics so how exactly have they determined you need a new cooler?
The cooler is also just a huge hole which at worst gets clogged and just needs cleaning, never replacing.
Attached to the cooler is the valve which once again needs cleaning at worst and the EGR actuator which generally needs nothing ever.

2. This is the P2 platform section and I'm not aware of any passenger side engine mount so what model and model year are we talking about?

3. You can keep these running for years for reasonable money if you use people who know the cars and don't replace expensive parts unnecessarily.
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Old Aug 21st, 2021, 01:40   #4
ifAbbie
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Quote:
Originally Posted by Kev0607 View Post
Not to sound offensive, but I wouldn’t let Halfords change a light bulb, never mind an EGR cooler & engine mounts. I think you’d be best to get a second opinion.

My advice would be to find an independent Volvo specialist to do the work. You’re based in Sale, so not too far from Stockport. Give Hallmark Volvo a try… these guys know their stuff & won’t rip you off. They aren’t that far from sale, maybe 20 minutes?

Thank you very much ..
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Old Aug 21st, 2021, 01:41   #5
ifAbbie
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Originally Posted by cheshired5 View Post
1. You can determine correct EGR operation with diagnostics so how exactly have they determined you need a new cooler?
The cooler is also just a huge hole which at worst gets clogged and just needs cleaning, never replacing.
Attached to the cooler is the valve which once again needs cleaning at worst and the EGR actuator which generally needs nothing ever.

2. This is the P2 platform section and I'm not aware of any passenger side engine mount so what model and model year are we talking about?

3. You can keep these running for years for reasonable money if you use people who know the cars and don't replace expensive parts unnecessarily.
Hi, unfortunately I'm not allowed yet to reply to messages, but that would be amazingly kind.
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Old Aug 21st, 2021, 12:08   #6
cheshired5
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Originally Posted by ifAbbie View Post
Hi, unfortunately I'm not allowed yet to reply to messages, but that would be amazingly kind.
The message contains my regular email address. Just click on that and you can contact me that way.
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Old Aug 21st, 2021, 12:10   #7
ifAbbie
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This is a 2003 V70 d5

Gold
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Old Aug 22nd, 2021, 22:27   #8
cheshired5
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Popped over this afternoon to take a look and as suspected, this appears to be a case of shame on you Halfords.
I pressurised the cooling system to around 12 psi to mimic normal operating pressure and sure enough a fairly powerful pinhole jet of coolant began to spurt from the EGR area.

It was a short section rubber hose which connects one of the EGR coolant pipes to the main cooling system.
Excess movement of a ribbed fresh air intake pipe has resulted in it wearing through the coolant hose with a very noticeable gouge formed.
An unusual failure as the fresh air pipe is normally connected to a metal pipe section which in turn should be secured to the engine block with a bolt.
That bolt and bracket were still screwed into the engine but the bracket had sheared away from the pipe allowing the pipe to become loose and rub.
18 years of vibration and tired engine mounts have finally taken their toll.

Being Volvo, this 4 inches or so of rubber will cost around £25-30 but that should be the leak sorted.

A new EGR was 100% not required and Vida showed the EGR operation to be whilst not perfect, absolutely fine. A thorough clean will restore factory operation.
As I see it, Halfords would have got away with their blatant dishonesty by replacing the EGR cooler and the short rubber hose, curing the leak as requested and happily taken £800 for the privilege which is pretty unforgivable in anyone's book.
These are nice, genuine, honest and trusting people who deserve better.

I'll update the thread as things progress as we're looking at putting the money to things that will actually be beneficial to the running of an otherwise honest car with getting on for 240k on the clock.
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Old Aug 23rd, 2021, 12:56   #9
Kev0607
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Quote:
Originally Posted by cheshired5 View Post
Popped over this afternoon to take a look and as suspected, this appears to be a case of shame on you Halfords.
I pressurised the cooling system to around 12 psi to mimic normal operating pressure and sure enough a fairly powerful pinhole jet of coolant began to spurt from the EGR area.

It was a short section rubber hose which connects one of the EGR coolant pipes to the main cooling system.
Excess movement of a ribbed fresh air intake pipe has resulted in it wearing through the coolant hose with a very noticeable gouge formed.
An unusual failure as the fresh air pipe is normally connected to a metal pipe section which in turn should be secured to the engine block with a bolt.
That bolt and bracket were still screwed into the engine but the bracket had sheared away from the pipe allowing the pipe to become loose and rub.
18 years of vibration and tired engine mounts have finally taken their toll.

Being Volvo, this 4 inches or so of rubber will cost around £25-30 but that should be the leak sorted.

A new EGR was 100% not required and Vida showed the EGR operation to be whilst not perfect, absolutely fine. A thorough clean will restore factory operation.
As I see it, Halfords would have got away with their blatant dishonesty by replacing the EGR cooler and the short rubber hose, curing the leak as requested and happily taken £800 for the privilege which is pretty unforgivable in anyone's book.
These are nice, genuine, honest and trusting people who deserve better.

I'll update the thread as things progress as we're looking at putting the money to things that will actually be beneficial to the running of an otherwise honest car with getting on for 240k on the clock.
Its a credit to you Simon. I’m sure the owner is happy that someone like yourself was kind enough to look at the car in their own time & diagnose the issue.

Halfords & many other places always charge through the roof & they don’t have a clue what they’re doing, leading to hard earned money being effectively wasted on repairs that don’t solve the issue(s).

Thanks for updating the thread so others can follow & thanks for taking your time to help someone from being ripped off. I for one appreciate your knowledge & experience. Your YouTube channel is a real help for people.

I’m sure many will agree with me on this.

Fair play to you. *Pat on the back*.
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Last edited by Kev0607; Aug 23rd, 2021 at 13:02.
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Old Aug 23rd, 2021, 15:41   #10
ifAbbie
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It was so lovely to meet Simon, who took a couple of hours (or more) out of his own day to thoroughly check my car over.

Not only did he check the car, but fully explained everything he was doing as he did it so even a luddite like I understood.

I'm very happy now that any more money spent on my car will be for actual legitimate issues.

As I said to Simon earlier, I'm going to tell Halfords what I think of them... But am trying to find a clever way of doing it.

He's amazing. Thank you again!!!!

Last edited by ifAbbie; Aug 23rd, 2021 at 15:44.
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