No replacement windscreen for XC40
I’ve only had my XC40 since January- it’s my second one.
At the beginning of October the bottom of the windscreen was hit by what appeared to be a bolt thrown up from the car in front. A 4” crack immediately appeared. So I contacted Autoglass as per my insurance cover. They made an appointment for two weeks later to replace the glass. The day before the appointment, they phoned me to say the glass hadn’t arrived and made an appointment a week later. A week later they contacted me to say the glass still wasn’t in. They expected it in on 16th November, which came and went. I’ve complained to their head office and they told me it’s on back-order and they don’t know when it will arrive. So I contacted my Volvo dealer and they told me the same. I have raised a complaint with Volvo UK but don’t know what else I can do? Suggestions?
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