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BluePower BLP-990A

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Old Nov 12th, 2018, 21:13   #11
Sysyphus
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Has anybody had a contact with Bluepower recently... the WiFi on my BLP-990A has now completely died rendering it just about completely useless, and they are not responding to my emails. I just read on another forum that someone else is having difficulty reaching them as well. Worried that it might be time to dig into the terms and conditions of my credit card purchase protection plan.
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Old Nov 13th, 2018, 08:32   #12
Missing Lincs
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I can't say one way or another about them being in difficulty but not responding to emails and ignoring customers who have a problem sounds familiar. I had a few replies from them after fitting the BLP then not even an acknowledgement. You could try using the contact form on their website, use a different name and email address that they won't recognise ...
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Old Nov 13th, 2018, 11:57   #13
HarjB
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I have had no end of trouble with Blue Power BLP-990 unit works now but the DAB radio did not, tried contacting them but no reply!
Left a complaint using below see where it gets me...
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Old Nov 13th, 2018, 16:34   #14
Sysyphus
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After posting this yesterday I went to the website and used the support contact form... not sure if it was that, this, the other board or just a coincidence that today I finally received a reply to my email of a month ago... we will see how it goes... not expecting very rapid progress anyway, since their business day ends before I wake up, but at least we have the ball rolling again I think.

Last edited by Sysyphus; Nov 13th, 2018 at 16:36.
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Old Nov 13th, 2018, 17:51   #15
andy_d
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if they are not replying,dont wait file with the ccard company asap
far too many "firms" sell things then "tough ****" to the customers and we chalk it up to experience, bluepower have a LONG track history of doing this, time to use the only thing they seem to understand,, money.
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Old Dec 23rd, 2018, 21:42   #16
Sarabakari
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Default blp-990A odyssey

Hello, i also bought and installed a BLP-990A unit for my Volvo V50.
Installation was embarassing, they referred to online videos, wich also didn‘t show some important steps needed for installing the correct connectors.
Online support seems like a one-man-show and not answering my clear questions. There were also parts missing, like the DAB+module and wrong antenna cable. They promised to send... well, we will see.
But most thing that confuses me is that there is no DVD drive installed, the unit has an eject-button for that, first i thought they had forgotten to install the drive but they told me that the unit doesn‘t have one. Can you confirm that?
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Old Dec 24th, 2018, 02:22   #17
Sysyphus
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The previous version was a WinCE based machine that did have an optical drive... can’t remember if it was a DVD or just CD... the new android based one does not have a drive, but it still comes in the same 5 1/4 inch computer CD drive type case with slot and buttons. Would have made life a lot easier if it had been in a smaller box that didn’t take up nearly all the glove box... but it does run very warm so probably needs that much space for airflow
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Old Jan 27th, 2019, 13:15   #18
ak257
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Default Navi auto start

I have a BLP-990a ins my 2009 C70 and have found the user manual to be lacking on content. The user manual says "You must break ACC at the map interface, to do this pull the key ...". Confused on what pull the key means since my car is keyless. Thanks in advance.
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Old Jan 28th, 2019, 13:56   #19
domov2
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Sorry, Ive tried lookign through the threads but Cant find any relevant ones. I want to install an AUX cable in a 2007 C30. On my head unti, I have the CD button but when I press it, it does not have the option for AUX/USB/CD. Can i install and use a AUX cable ?
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Old Jan 28th, 2019, 15:12   #20
phutyle
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Quote:
Originally Posted by domov2 View Post
Sorry, Ive tried lookign through the threads but Cant find any relevant ones. I want to install an AUX cable in a 2007 C30. On my head unti, I have the CD button but when I press it, it does not have the option for AUX/USB/CD. Can i install and use a AUX cable ?
Here's what I did:

https://www.volvoforums.org.uk/showt...90#post2426790
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