General: 70: Volvo Car UK Policy on ETM Replacement

[MJVolvofan]

Originally Posted by wadey

sorry to cross post but this "emissions" smoke screen won't work with me it's a safety issue no ifs or buts and the "cleaning" is just waffle. How can it be dirty on the inlet manifold side of the AIR FILTER?
Rubbish just rubbish, I'd contact my MP but she's to busy filling in expense claims

I for one agree totally, mine was playing up in the middle of overtakes, and whilst crossing right, across dual Carriageways, I didn't let my wife or kids in the car until it was sorted, after one or two close calls.

Toyota's troubles have been all about this very same issue, it cost them a fortune, but much as I hate to say it, the Japanese dealt with their problem Honourably, by recalling all vehicles to put them right, admitedly they acted a little belated, after much badgering from the public.

[Caiystane]

Hi All
Same as all above, went to Volvo Dealer 1 year ago and they "reprogrammed it" - didn't change it (white sticker). Now just been at same dealer and they are now saying replace ETM (£361). Ugh.
V70 2.5 20V XLT
Does anyone know where to source the ETMs?
And and gotchas when fitting them?

Cheers

John

[Nick44]

http://www.volvoforums.org.uk/showthread.php?t=69001

[RG_Toad]

My V70 T5 (2002) had been kangarooing (particularly when the air con kicked in) and going into limp mode on the motorway - not a very safe place to do 10mph - so I had it in a Volvo specialists this morning.

They told me it was the ETM.

They said the ETM had the original software in it, so they downloaded the latest version, installed it and it's seemed to do the trick. Then again, for £130, I would hope so.

I have noticed, in the 30 miles I've done since this morning, that there's a slight "wooliness" about the performance, and after reading this and other threads re the ETM, it sounds like it'll be a temporary fix.

I dont fancy taking the kids in the car down the motorway if it's going to pack in again - anyone got any thoughts?

And is Volvo UK helping customers with this issue these days or are they still saying it's a performace issue, not a safety one?

[mikealder]

Did the car put the ETS and check engine lights on or not? and did Volvo read and reset any fault codes stored in the ECU?

If indeed the ETM is shot few options spring to mind:

1/ xemodex which is an ETM fitted with non contacts pots so no wear although a great solution not that cheap when you include shipping charges for your defective ETM to North America, see Here for detail.

2/ Volvo Main dealer for a new ETM to the same design of your old unit (so will eventually wear out again) get a price though as it could prove costly.

3/ bba Remanufacturing where you send your old ETM to bba (Rochester UK) who repair your old unit and return it with a new pot fitted, this cost me around £330 eighteen months ago and comes with a two year warranty - No problems since fitting it to the car, see Here for information.

[RG_Toad]

Yes, I had the engine light on and a few warnings such as "Engine system service urgent", "Performance reduced", etc.
The garage I took it to was a Volvo specialist rather than a dealership, but they seem to know their stuff and they were pretty good in talking me through what they were doing, showing me the diagnostic screens, etc. They reset all fault codes, including the SRS airbag one which came on after I messed around with the fuses without disconnecting the battery.

Thanks for the info re replacement options Mike - will check out those options.

[RG_Toad]

Great - one week later and its "Engine System Service Required" again.

[RG_Toad]

If it's of any help to anyone, I just called a local Volvo dealership for a price on a new ETM and they've quoted me £136 + vat for the part.
They also charge just £1 for the software and reckon on just over an hours labour to fit it and install the software. Total bill should be in the region of £300.

Rang Volvo UK customer service this morning to complain. Was told that the age of the car (8yrs) and the mileage (92k) meant it was outside of the warranty.

[colinandrews]

Originally Posted by FatLadZ

well took the etm apart this morning and replaced both ends
put it back together (took 2 hours in total)
started the car and reset the codes
and now its running sweet as a nut
sod paying to get it done by volvo
now im going to overhaul the old ends with a bottle of this stuff



just wish i could get my hands on a pair of those magnetic ends so that i can have a permanent fix

Just curious...

How you getting with this since its been done...any other problems?...


Don't suppose you've you took any photos when doing this?....


Hope its still working.

[FatLadZ]

Originally Posted by colinandrews

Just curious...

How you getting with this since its been done...any other problems?...


Don't suppose you've you took any photos when doing this?....


Hope its still working.

conscience got the bettr of me and i opted to pay volvo.
but while doing it they messed my car up by breaking a wire in the loom and it shorted out and blew a track in the ECU
I took it to Volvo for diagnostics and was without my car for 2 weeks.
They rang me after 2 weeks and said they cant find the fault and only charged me 1 hours labour £99.80 inc vat.
I took the car upto work and it took me 20 mins with a basic meter to find the wire they repaired and trace it back to the ECU.
Emailed Volvo Uk and they called me and i put them straight on what had happened and they compensated me the £100 back in vouchers but i said stuff that im not happy at being without my car for 2 weeks and not offered a coutesy car.
I explained that i am a company director and had to hire a car.
I said £200 would be more realistic.
Eventually they agreed to £200
I was looking to buy a new C70 D5 now this customer services has made me look towars other marques.