XC60 delivery timescale (replacing my XC90)

Lexman8 · Dec 19th, 2023, 13:50

I ordered an XC60 Recharge Ultimate in early Sep with anticpated delivery of Dec 2023. Subsequently this was pushed back to end Jan 2024. I've just had an updated delivery estimate of August 2024, almost a year after ordering it. I've said this is unacceptable and the dealer is pursuing it with Volvo UK. What if August isn't even achievable?

It has me wondering what is going on with Volvo. The XC60 is popular but is it really that popular? Supply chain issues should be largely history now. Or has shifting production to China caused unforeseen problems? Also, are other territories suffering similar delays? Or is it the B word that cannot be uttered?

Obviously it puts me in a dilemma: cancel the order (thus losing the deal) and go elsewhere or wait it out?

ijkgenesis · Dec 19th, 2023, 15:05

Must contact my dealer as I ordered the same XC60 model early September with same dates Dec/January you mention...

chrisrixy · Dec 19th, 2023, 17:30

Well the discounts have been reduced in the last couple of days on XC60 & XC90 - on the XC90 recharge it was about £11k, now it is £7k. Lead times have increased, and there are fewer stock/short delivery cars than a month ago.

The MY25 Pricelist is out for the XC60 - Ultimate has gone - so I assume you will get an Ultra... Not sure of the changes...

https://www.volvocars.com/images/v/-...-pricelist.pdf

It's a long wait, and a big jump from Jan to Aug - so good luck.

ijkgenesis · Dec 19th, 2023, 18:06

Quote:

Originally Posted by ijkgenesis

Must contact my dealer as I ordered the same XC60 model early September with same dates Dec/January you mention...

Just heard from my dealer that car has been built and is awaiting shipping to Bristol. However as long delays at Bristol due to a backlog that has built up so will not be shipped until the backlog cleared. Still expect to pick up car late January

Philip Fisher · Dec 19th, 2023, 18:50

Quote:

Originally Posted by ijkgenesis

Just heard from my dealer that car has been built and is awaiting shipping to Bristol. However as long delays at Bristol due to a backlog that has built up so will not be shipped until the backlog cleared. Still expect to pick up car late January

Am to understand that the car is in China and will be shipped to Bristol? If so, then I think end of Jan is quite optimistic.

Lexman8 · Dec 19th, 2023, 19:08

Quote:

Originally Posted by ijkgenesis

Just heard from my dealer that car has been built and is awaiting shipping to Bristol.

Well that’s interesting! Two cars essentially the same as the only options were colour of paint and interior yet one being delivered 7 months after the other?

I’ll be onto my dealer in the morning.

Lexman8 · Dec 19th, 2023, 19:12

Quote:

Originally Posted by Philip Fisher

Am to understand that the car is in China and will be shipped to Bristol? If so, then I think end of Jan is quite optimistic.

Have to agree now that shipping through the Suez and Panama canals is restricted. I assume cars are no longer coming via Russia either.

Philip Fisher · Dec 20th, 2023, 09:17

Quote:

Originally Posted by Lexman8

Have to agree now that shipping through the Suez and Panama canals is restricted. I assume cars are no longer coming via Russia either.

We get goods from China to our factory. Now China is a big place and shipping routes vary, but in normal times we reckon 6 to 12 weeks for delivery. We have been warned that because of the middle east issues this is now going to be longer.

Yes I also assume the overland train route stopped after the sanctions imposed on Putin.

MG14 · Dec 20th, 2023, 14:57

I went to see my dealer for an update today. Ordered in early October, I was anticipating a mid-Feb delivery. Now told it’s early May. The dealer did expect that to improve but I’m a bit narked that no one had updated me on this 2 month+ slip.

Lexman8 · Dec 20th, 2023, 16:08

I called the Volvo UK sales line today for an update to see if they had any more info than the dealer had.

It was a complete waste of time. Spoke to someone in a far off land (with a 2 second round-trip delay on the audio) who said that there was nothing on the system to say when it might be delivered and couldn't offer any explanation for the delay. A typical call-centre experience.

I'm glad I ordered it through a dealer because at least there's someone to 'have a go at'. Heaven help anyone who ordered directly and has a call-centre to deal with.

Dec 19th, 2023, 13:50	#1
Lexman8 Premier Member Last Online: Today 17:40 Join Date: Feb 2016 Location: Yorkshire	XC60 delivery timescale (replacing my XC90) I ordered an XC60 Recharge Ultimate in early Sep with anticpated delivery of Dec 2023. Subsequently this was pushed back to end Jan 2024. I've just had an updated delivery estimate of August 2024, almost a year after ordering it. I've said this is unacceptable and the dealer is pursuing it with Volvo UK. What if August isn't even achievable? It has me wondering what is going on with Volvo. The XC60 is popular but is it really that popular? Supply chain issues should be largely history now. Or has shifting production to China caused unforeseen problems? Also, are other territories suffering similar delays? Or is it the B word that cannot be uttered? Obviously it puts me in a dilemma: cancel the order (thus losing the deal) and go elsewhere or wait it out? __________________ MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 or 25 or... Last edited by Lexman8; Dec 19th, 2023 at 15:31.

Dec 19th, 2023, 17:30	#3
chrisrixy Member Last Online: Apr 25th, 2024 22:42 Join Date: May 2010 Location: inverness	MY25 Price list Well the discounts have been reduced in the last couple of days on XC60 & XC90 - on the XC90 recharge it was about £11k, now it is £7k. Lead times have increased, and there are fewer stock/short delivery cars than a month ago. The MY25 Pricelist is out for the XC60 - Ultimate has gone - so I assume you will get an Ultra... Not sure of the changes... https://www.volvocars.com/images/v/-...-pricelist.pdf It's a long wait, and a big jump from Jan to Aug - so good luck.

Dec 20th, 2023, 14:57	#9
MG14 Member Last Online: Today 16:36 Join Date: Jul 2021 Location: Swindon	I went to see my dealer for an update today. Ordered in early October, I was anticipating a mid-Feb delivery. Now told it’s early May. The dealer did expect that to improve but I’m a bit narked that no one had updated me on this 2 month+ slip. __________________ Coming next week: XC60 Plus B5P AWD Silver Dawn - MY24 Previously: XC60 Momentum B5P AWD Denim Blue - MY22

Dec 20th, 2023, 16:08	#10
Lexman8 Premier Member Last Online: Today 17:40 Join Date: Feb 2016 Location: Yorkshire	I called the Volvo UK sales line today for an update to see if they had any more info than the dealer had. It was a complete waste of time. Spoke to someone in a far off land (with a 2 second round-trip delay on the audio) who said that there was nothing on the system to say when it might be delivered and couldn't offer any explanation for the delay. A typical call-centre experience. I'm glad I ordered it through a dealer because at least there's someone to 'have a go at'. Heaven help anyone who ordered directly and has a call-centre to deal with. __________________ MY17 XC90 D5 Powerpulse Momentum: SENSUS, Osmium Grey, Blond, Walnut, Xenium, BLIS + CTA & RCM, Winter Plus, Fuel-fired Heater, Heated Rear Seats, Power Extensions, Tinted Windows Coming soon: XC60 Ultimate Recharge MY24 or 25 or...

Dec 19th, 2023, 15:05	#2
ijkgenesis New Member Last Online: Today 14:23 Join Date: Sep 2023 Location: woking	Must contact my dealer as I ordered the same XC60 model early September with same dates Dec/January you mention...

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