XC60 B5 MHEV - returned to garage after two days

[Stan79]

Hi,

It's my first post here, so I hope I'm doing everything right; open to correction if not

I recently bought a B5 MHEV (diesel) to replace my poor old lovely D5 that got washed away in Storm Babet. I went for one with all the options - B&W sound, air suspension, panoramic sunroof. I tracked one down at Waylands (Oxford) and after a couple of weeks faffing around - they couldn't deliver it because it was a sales day, then they had to get 'some new parts,' which they didn't clarify, it arrived on Friday.

It was beautiful - bursting blue, black trim, shiny, powerful. It was dark so I told the salesman I'd examine it on Saturday, and confirm happy receipt via email. Saturday came and I noticed that at the back of the glove box there was a tacky, wet patch; essentially melted plastic. Hmm. Next day, I took it out with my partner and we noticed that the temperature on the dash read -13. This was on a day when it was 15C. Again, we registered it and I started to put together a short email to Waylands outlining these two issues. That evening, I took the car out and when I came back, there was smoke coming from underneath the bonnet; it smelt a 'bit burny' and I took two videos. I sent them to my partner who said, 'right, do not drive it! Ring Waylands immediately.' I did and they told me to take it into my local branch, who have been absolutely amazing; lots of out of hours emails sent, and it's on the ramps now.

Putting aside the not-too-great service from Waylands for a moment, does anyone have any idea of what this could be? The car is warrantied up to the hilt, so I'm grateful I don't have to worry about cost, but I am worried about what's gone on with it. I'm also considering rejecting the car as I'm rather alarmed about smoke from the engine - it's only four years old, and is at 46,000 miles; nothing excessive.

Thanks in advance