Alarm service required - HELP!

mrlossyman · Dec 2nd, 2011, 16:06

Got in my XC60 today and I had the message Alarm Service Required. Besides the message the Sensus system wasn't functioning. A few in and outs of the car and ignition on off and the message has gone and sensus is working again.

Anyone else seen this before? Also a couple of days ago I put the car into reverse and the rear camera didn't work. I soon realised that none of the Sensus functions were working. Again, in out of the car and things seemed to be OK.

This is a real worry as my car is a 2012 model registered just 4 weeks ago!

Clan · Dec 2nd, 2011, 16:18

Quote:

Originally Posted by mrlossyman

Got in my XC60 today and I had the message Alarm Service Required. Besides the message the Sensus system wasn't functioning. A few in and out the card and ignition on off and the message has gone and sensus is working again.

Anyone else seen this before? Also a couple of days ago I put the car into reverse and the rear camera didn't work. I soon realised that none of the Sensus functions were working. Again, in out of the car and things seemed to be OK.

This is a real worry as my car is a 2012 model registered just 4 weeks ago!

dont worry take it in to dealer for a sensus software upgrade :-)

simonjedrake · Dec 2nd, 2011, 16:21

Quote:

Originally Posted by mrlossyman

Got in my XC60 today and I had the message Alarm Service Required. Besides the message the Sensus system wasn't functioning. A few in and out the card and ignition on off and the message has gone and sensus is working again.

Anyone else seen this before? Also a couple of days ago I put the car into reverse and the rear camera didn't work. I soon realised that none of the Sensus functions were working. Again, in out of the car and things seemed to be OK.

This is a real worry as my car is a 2012 model registered just 4 weeks ago!

This kind of issue of normally software related which your dealer can normally fix with a re-instalation exercise.

mrlossyman · Dec 2nd, 2011, 17:16

Quote:

Originally Posted by simonjedrake

This kind of issue of normally software related which your dealer can normally fix with a re-instalation exercise.

Surely I have the latest software, the car is 4 weeks old!

Brodick · Dec 3rd, 2011, 02:53

These things aren't usually done at factory level. I would have thought you dealer would have checked prior to hand over though.

Shouldn't take lokng for them to upgrade it though.

mrlossyman · Dec 3rd, 2011, 09:57

Quote:

Originally Posted by Brodick

These things aren't usually done at factory level. I would have thought you dealer would have checked prior to hand over though.

Shouldn't take lokng for them to upgrade it though.

How do I check what firmware I have? Car is going to Volvo weds so hopefully be updated or fixed!

Thanks for the advice

XC60MY12 · Dec 7th, 2011, 20:20

I had the alarm service message virtually from day one (1st Sept). As the Alarm was working ok the dealer advised me to leave it until the QAI, which was last week. Typically it did not appear on the day but I was assured I had the latest software. A couple of days later the message appeared again and I took it back the next day. This time a fault was diagnosed. A new sensor has been ordered and I go back on Friday to have it fitted.

mrlossyman · Dec 7th, 2011, 20:42

Quote:

Originally Posted by XC60Fan

I had the alarm service message virtually from day one (1st Sept). As the Alarm was working ok the dealer advised me to leave it until the QAI, which was last week. Typically it did not appear on the day but I was assured I had the latest software. A couple of days later the message appeared again and I took it back the next day. This time a fault was diagnosed. A new sensor has been ordered and I go back on Friday to have it fitted.

My car went into the Volvo service centre in Hersham, Surrey today and they replaced the Mass sensor which is apparently under the centre console. They got the part the same day so really good service. I think they also loaded an updated firmware for the rear camera.

I just hope there no more problems to be had....

Dec 2nd, 2011, 16:06	#1
mrlossyman Senior Member Last Online: Apr 2nd, 2021 09:08 Join Date: Aug 2011 Location: London	Alarm service required - HELP! Got in my XC60 today and I had the message Alarm Service Required. Besides the message the Sensus system wasn't functioning. A few in and outs of the car and ignition on off and the message has gone and sensus is working again. Anyone else seen this before? Also a couple of days ago I put the car into reverse and the rear camera didn't work. I soon realised that none of the Sensus functions were working. Again, in out of the car and things seemed to be OK. This is a real worry as my car is a 2012 model registered just 4 weeks ago! Last edited by mrlossyman; Dec 2nd, 2011 at 16:18.

Dec 3rd, 2011, 02:53	#5
Brodick Master Member Last Online: Jan 9th, 2019 16:15 Join Date: Mar 2010 Location: Dunblane	These things aren't usually done at factory level. I would have thought you dealer would have checked prior to hand over though. Shouldn't take lokng for them to upgrade it though. __________________ 2015 V40 se Lux D4 manual, Bright Silver 2012 XC60 se Lux D5 geartronic, Inscription silver.(sold 03/15 - gone but never to be forgotten) 2010 XC60 se Lux D5 geartronic, Bright Silver (sold)

Dec 7th, 2011, 20:20	#7
XC60MY12 Country Member Last Online: May 11th, 2012 22:23 Join Date: May 2011 Location: Johnstone	I had the alarm service message virtually from day one (1st Sept). As the Alarm was working ok the dealer advised me to leave it until the QAI, which was last week. Typically it did not appear on the day but I was assured I had the latest software. A couple of days later the message appeared again and I took it back the next day. This time a fault was diagnosed. A new sensor has been ordered and I go back on Friday to have it fitted.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)