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Everything you need to know about Adrian Flux.

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Old Aug 17th, 2023, 20:04   #21
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Originally Posted by Tannaton View Post
But would you leave reviews (good or bad) on a unregulated Facebook community page like that specific to the company would you use a reputable review site like TrustPilot, Trip Advisor etc. ?
You do know that you can buy positive Trustpilot reviews, negative ones, have your reviews managed, have negatives taken down...
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Old Aug 17th, 2023, 20:09   #22
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No but people made claims against me though and Flux were very supportive. To be honest, it’s been a good while ago too. I find overall now that dealing with any insurance company to be hard work. It was so much fun popping down the local brokers and dealing with someone face to face.

TT
The job of an insurance company is not to protect you in any way. They protect their underwriters, so if someone made a claim against you, you are insured against such by the company, they will fight for the underwriters.
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Old Aug 17th, 2023, 22:05   #23
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I used Flux for ages until their prices suddenly jumped up and I couldn’t justify it anymore. Other than that, they’re service was fine.

TT
My flux policy went up 20% this year.
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Old Aug 18th, 2023, 10:20   #24
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My flux policy went up 20% this year.
Flux that for a game of soldiers
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Old Aug 18th, 2023, 10:33   #25
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Daughters Audi went up ( not with Flux ) from £460 last June to £813 this June.
No changes in circumstances, claims or convictions.
Shopped around and got same cover for£598 which is still one hell of an increase.
Mine is due in September and am ready for a hit.😒
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Old Aug 18th, 2023, 10:39   #26
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People drive like nutters and get angry when insurance premiums increase overall.
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Old Aug 18th, 2023, 13:46   #27
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People drive like nutters and get angry when insurance premiums increase overall.
Yep. I live on a rural 2-lane A-road with a 50mph limit on it, and at certain times of the day it's like a race track. I kid you not, some drivers, and they're usually kids come past our house at 70-80mph trying to keep ahead of their mates. Even when fuel prices were at their highest they were still driving like they stole it. Rant over.

Back on topic, I'm with Direct Line for our V70 - just over £250 fully comp. Could probably have got cheaper elsewhere, and I do compare prices from time to time. This year DL wanted a big hike for our Yeti so we went to Tesco Bank as there was a big difference.
Problem with insurance is you don't find out how good the company is until you make a claim.
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Old Aug 18th, 2023, 14:03   #28
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Yep. I live on a rural 2-lane A-road with a 50mph limit on it, and at certain times of the day it's like a race track. I kid you not, some drivers, and they're usually kids come past our house at 70-80mph trying to keep ahead of their mates. Even when fuel prices were at their highest they were still driving like they stole it. Rant over.

Back on topic, I'm with Direct Line for our V70 - just over £250 fully comp. Could probably have got cheaper elsewhere, and I do compare prices from time to time. This year DL wanted a big hike for our Yeti so we went to Tesco Bank as there was a big difference.
Problem with insurance is you don't find out how good the company is until you make a claim.
And when you make a claim you find you are not dealing with the "Insurance company * " you thought would handle the claim for you , but you find out who is the actual Insurance company you have to sort the claim out with.

* = they aren't an insurance company at all but a broker so they fix you up with some insurance company you have never heard of .
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Old Aug 18th, 2023, 17:13   #29
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[I]Back on topic, I'm with Direct Line for our V70 - just over £250 fully comp. Could probably have got cheaper elsewhere, and I do compare prices from time to time. This year DL wanted a big hike for our Yeti so we went to Tesco Bank as there was a big difference.
Problem with insurance is you don't find out how good the company is until you make a claim.

I'm also with Direct Line. Just changed over the insurance from a Honda CR-V 2.0 petrol to my XC70 D5 2.4 mid policy and it cost me the grand sum of £2.48.
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Old Aug 18th, 2023, 19:45   #30
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I was with Direct Line for 17 years - having a V40 insured with them during that period, Very satisfied and never bothered with comparison sites - the premium was around the £250 - 300 mark.

Then I came to replace the car as it was high mileage and needed work that was not economical so replaced with the current V40 - same spec, same driver and same cover required - just a slightly later model. Now I bought the replacement and needed cover for one month to cover both cars, as I needed to service the replacement before scrapping the old one. Rang Direct Line and the additional cover was £25 for the month and during the conversation there was a throwaway remark that it would be £700 when the renewal was due at the end of the month. I thought nothing of it as I assumed it related to insuring both cars, not just the replacement.

Renewal arrived and yes, renewal was £700. I phoned and stated there must be some mistake as I only wanted cover on the one replacement car as the old one had been scrapped. Yes, cover for one replacement car was £700. The chappie checked with colleagues and yes the premium was indeed £700.

I then got cover with Saga for £175. One car, same driver and cover.

Direct Line lost a long standing satisfied customer who fitted there preferred customer demographic - mature driver with a standard spec run of the mill ordinary car.
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