Volvo On Call App

[Dilinger]

Short question..

Do all of you get to see all this info in this screen?

Don't mind the language, the symbols indicate what's about..

Its from the app's demonstration function.

[Chudy85]

Originally Posted by familymangreg

Argh, I see, good spot! That is a feature super well hidden! So from what I can see if you have the timer set to 15 mins or less, it will give you.the option to start the car. If you have the timer > 15 minutes, it will go straight into start remote climate! Rather than giving you the ability to directly control what you want to do, they're directing you to use the appropriate feature to achieve the end goal. I'd much rather have the option laid out in front of me and make the decision myself.

I don't know why product designers do this, its changing things for the sake of changing things, not making the user experience any better. Really don't know what this new app is bringing at present.

:wq

You see in my car it cant be started only climate without engine as my car is pure diesel. I can sent to start climate control remotely but car will do nothing about it.
I assume if you want to run car over 15 min they count it as bad for environment. We have to be happy that they didn't take this function from us
Old design also let me run engine maximum for 15 minutes.
Also i think they merged this functions as they so similar at least this is my assumption.
You can start climate control + engine but you cant start just engine. WHY??

In one of emails from customer service they said that new design that we have now is just base to new features that will be released later. We should get back full tracking on your journal instead start and finish points.

I hope that new design app will be less glitchy that old. fingers crossed

[Chudy85]

Originally Posted by Dilinger

Short question..

Do all of you get to see all this info in this screen?

Don't mind the language, the symbols indicate what's about..

Its from the app's demonstration function.

i see first 4 only

[Saftlad]

Be grateful that you can see the changes at all.

I can't get logged in to the app at all anymore, it was fine before 8am this morning

[Chudy85]

Originally Posted by Saftlad

Be grateful that you can see the changes at all.

I can't get logged in to the app at all anymore, it was fine before 8am this morning

Had this ones. I have to removed app, clean all remaining data after app restart my phone than download app again.

If you didn't try it yet try. If this is not working i will say like customer service: please go to your local dealership to solve your issue

[familymangreg]

Originally Posted by Chudy85

You see in my car it cant be started only climate without engine as my car is pure diesel. I can sent to start climate control remotely but car will do nothing about it.
I assume if you want to run car over 15 min they count it as bad for environment. We have to be happy that they didn't take this function from us
Old design also let me run engine maximum for 15 minutes.
Also i think they merged this functions as they so similar at least this is my assumption.
You can start climate control + engine but you cant start just engine. WHY??

In one of emails from customer service they said that new design that we have now is just base to new features that will be released later. We should get back full tracking on your journal instead start and finish points.

I hope that new design app will be less glitchy that old. fingers crossed

Yes most of them. For reference, my version in English attached.

:wq

[simonjedrake]

Well - you learn something everyday......

Just trying out the new IOS version of the App v5.0.1 and am unable to use the "Start Engine" mode because the car has insufficient fuel level despite the App also advising me that the car's range was 338 ml........

So as with all things IT, the answer is to reboot/restart - so a quick closedown of the App and upon reopening the App I was able to to "Lock" & "Start Engine" perfectly.....and "Stop Engine" as well......but there was no way I could "Unlock" the car via the App.
Roll on v 5.0.2, but overall I think the App is a better layout & once the teething bugs are sorted I am sure it will settle down.

[Chudy85]

Originally Posted by familymangreg

Yes most of them. For reference, my version in English attached.

:wq

I dont have tyres there. Strange why

[familymangreg]

Originally Posted by Chudy85

I dont have tyres there. Strange why

I don't know. My car is a MY21 with the indirect TPMS (I don't believe Volvo offer any other these days).

:wq

[familymangreg]

Just popped out to the car and gave the lock/unlock and engine start a go, all working fine. They did seem a lot faster than they have been of late, about 5 seconds for each function to be actioned.

:wq