V60 Particulate Matter Sensor

[lee0bv]

Purchased a 2019 V60 R Design on Saturday, drove it home 120 miles and had an engine management light pop up after just pulling into the drive.

My friend plugged in his code reader which shows P24B7 and P24AF errors. These seem to relate to a particulate matter sensor according to Google. The dealership I purchased from has agreed to pay for any repairs that have to be carried out at a garage closer to my home, to save a 120 mile return journey.

My question is- Should I take this as a warning sign that I may have bought a lemon or is this quite a common/easily repairable issue? Is this likely to cost a lot to repair? I get the feeling that the garage who sold me this car will be particularly tight fisted when it comes to paying for the repairs.

[Carabind]

What a shame! I guess this has taken the shine off what is a lovely car

It is a strange coincidence that the warning light came on the same day of you buying the car and driving it home. It could possibly be a pre existing fault that someone possibly knocked off by plugging in a diagnostic reader and cancelling prior to sale. Or really bad luck/coincidence for you

I’m pretty sure it would now fail an MOT with the light showing but others will know more

As a starter for ten I would get it into a local garage for a proper check and estimate to repair then see what happens. At that stage, depending on the size of the estimate, the seller may then insist it’s returned to them for rectification.
It may be something as simple as poor fuel, right up to a blocked DPF, or anything in between. I’m assuming it’s a diesel btw.can you confirm?

Did you buy it from a Volvo dealer, car supermarket , or local trader? Knowing that may help understand what you’re up against and your approach. You do have rights, including (in theory) the choice to reject the car for a full refund. After all, you would not have bought the car if you knew it faulty?

PS I wouldn’t drive it unless essential as they may say you’ve risked further damage by driving it with a fault.

[nu11eaf]

I would book it in to a volvo main dealership to have it diagnosed and repaired, I doubt it will be a lemon.

[Mad Malc]

Don't mess about, take it to a Main Volvo Dealer sooner rather than later.

[Lancee]

Originally Posted by Mad Malc

Don't mess about, take it to a Main Volvo Dealer sooner rather than later.

Definitely take to a Volvo main dealer for a definitive diagnosis. If serious reject the car as being of unmerchantable quality and return for a full refund. (IMHO !).

Do you have the garages proposed resolution in writing ?

[lee0bv]

Yes, it is a diesel. 2.0 D3. Taking it to a main Volvo dealership would have been my preferred option but the seller dismissed that idea pretty quickly, because of potential cost, in favour of a local garage. It's booked in now, unfortunately I wasn't able to get a booking until Wednesday 15th, so I'll just have to wait until then to see the outcome. It was purchased from a small independent dealership.

I assume that I still have right of a full refund even though the fault wasn't on the car after the keys were handed over? My worry would be that the dealer takes a "sold as seen" approach.

[Carabind]

Google “consumer rights act” in theory, you have rights, just depends how helpful the dealer will be. You will see reference to a six month period where faults that develop in that period are deemed to be present at sale.

That the light came on the day of sale then stacks the cards in your favour (in that its likely to be an existing fault)

The fact they offered to allow you to take it to a 3rd party garage rather than return to them is more than the norm (it’s usually return to seller for repair as a minimum)

Keep all emails, texts, details and dates of conversations etc . Hopefully they won’t be needed. All depends now on the sellers reaction to the garages quote.
What’s the mileage btw, and any service history?

[lee0bv]

Originally Posted by Carabind

Google “consumer rights act” in theory, you have rights, just depends how helpful the dealer will be. You will see reference to a six month period where faults that develop in that period are deemed to be present at sale.

That the light came on the day of sale then stacks the cards in your favour (in that its likely to be an existing fault)

The fact they offered to allow you to take it to a 3rd party garage rather than return to them is more than the norm (it’s usually return to seller for repair as a minimum)

Keep all emails, texts, details and dates of conversations etc . Hopefully they won’t be needed. All depends now on the sellers reaction to the garages quote.
What’s the mileage btw, and any service history?

Only 35,000 miles. Barely broken in! Service history consists of two Volvo dealership services and the most recent ones are by local garages.

[Carabind]

So an average of 7k miles a year to date . That seems low for a diesel fitted with a DPF to function perfectly .

[mannyo1221]

Originally Posted by Carabind

So an average of 7k miles a year to date . That seems low for a diesel fitted with a DPF to function perfectly .

My 66 plate V90 diesel has done less than that and had no problems with the DPF. I do a lot of motorway miles when it is used though, so mileage is not always a good guide to DPF state.