eCall is malfunctioning , SOS Error , Key not detected

flacau · Nov 28th, 2021, 15:26

Hey guys,

Just received my MY22 XC 60 T8 48 hours ago.
After letting the car to charge, in the morning i started pre-conditioning the car from the Volvo Cars app, got in the car and the error 'eCall is malfunctioning',
Red SOS icon on dashboard, On call button is not lit anymore.

When i try to start the car it shows "Key not detected", if i put the key in the cup holder it starts.

Changed battery on the remote, no dice, now I cannot lock the car, any button I press on the remote has no result.

I reseted the infotainment system, no luck...

Does someone encountered this situation?

nu11eaf · Nov 28th, 2021, 17:20

Ensure battery is the correct way up in the fob and try another battery.

flacau · Nov 28th, 2021, 17:28

The battery in the fob is placed correctly, now the gps stopped working and wifi not finding networks.

nu11eaf · Nov 28th, 2021, 19:43

Looks like a trip back to the dealers to sort it out. Hopefully it will just be a software glitch and quickly sorted out and hope you then have a long trouble free ownership and enjoy your car.

flacau · Nov 29th, 2021, 12:05

Just to keep you updated, went to the dealer, the car was in work for about 4 hours, different types of software resets , 12v battery unplugged, nothing worked.

The conclusion was that the TCAM module mounted under the "shark tale" is busted, not in stock, order for a new part placed no estimated date ...

volvo s60 2001 · Nov 29th, 2021, 12:37

Quote:

Originally Posted by flacau

Just to keep you updated, went to the dealer, the car was in work for about 4 hours, different types of software resets , 12v battery unplugged, nothing worked.

The conclusion was that the TCAM module mounted under the "shark tale" is busted, not in stock, order for a new part placed no estimated date ...

It is probably Chinese quality part lol

whitehse46 · Oct 24th, 2022, 10:46

New Volvo Cross Country V90. 14 days in E-call error. No gps no keys or remote opening.

Been using car with blade entry keys in centre console etc….. but has anybody got an easy way to open petrol flap.

It seems that I have no way to open it. Central locking doesn’t open it apparently only opens when fob entry is done ……..

Any ideas or do I have to take car apart to get to flap solenoid etc

giftgrub100 · Oct 24th, 2022, 11:27

Quote:

Originally Posted by whitehse46

New Volvo Cross Country V90. 14 days in E-call error. No gps no keys or remote opening.

Been using car with blade entry keys in centre console etc….. but has anybody got an easy way to open petrol flap.

It seems that I have no way to open it. Central locking doesn’t open it apparently only opens when fob entry is done ……..

Any ideas or do I have to take car apart to get to flap solenoid etc

Pressing the Unlock switch on the drivers door to unlock all doors ?

giftgrub100 · Oct 24th, 2022, 15:57

If that does not work, disconnect the 12 battery negative terminal (boot on the left) and also the back up battery for the TCAM (far right of boot at the base of the seat) leave for a few minutes and reconnect the Back up battery then the 12v battery and that should bring it all back to life and give you back remote locking.

Nov 28th, 2021, 17:20	#2
nu11eaf Premier Member Last Online: Yesterday 19:05 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Ensure battery is the correct way up in the fob and try another battery. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Nov 28th, 2021, 19:43	#4
nu11eaf Premier Member Last Online: Yesterday 19:05 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Looks like a trip back to the dealers to sort it out. Hopefully it will just be a software glitch and quickly sorted out and hope you then have a long trouble free ownership and enjoy your car. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Oct 24th, 2022, 10:46	#7
whitehse46 whitehse46 Last Online: Apr 21st, 2024 18:41 Join Date: Feb 2009 Location: Iver	Petrol Flap bladed key entry New Volvo Cross Country V90. 14 days in E-call error. No gps no keys or remote opening. Been using car with blade entry keys in centre console etc….. but has anybody got an easy way to open petrol flap. It seems that I have no way to open it. Central locking doesn’t open it apparently only opens when fob entry is done …….. Any ideas or do I have to take car apart to get to flap solenoid etc

Nov 28th, 2021, 17:28	#3
flacau New Member Last Online: Feb 18th, 2022 13:06 Join Date: Jun 2021 Location: Iasi	The battery in the fob is placed correctly, now the gps stopped working and wifi not finding networks.

Nov 29th, 2021, 12:05	#5
flacau New Member Last Online: Feb 18th, 2022 13:06 Join Date: Jun 2021 Location: Iasi	Just to keep you updated, went to the dealer, the car was in work for about 4 hours, different types of software resets , 12v battery unplugged, nothing worked. The conclusion was that the TCAM module mounted under the "shark tale" is busted, not in stock, order for a new part placed no estimated date ...

Oct 24th, 2022, 15:57	#9
giftgrub100 giftgrub100 Last Online: Apr 26th, 2024 08:34 Join Date: Jan 2022 Location: Cork	If that does not work, disconnect the 12 battery negative terminal (boot on the left) and also the back up battery for the TCAM (far right of boot at the base of the seat) leave for a few minutes and reconnect the Back up battery then the 12v battery and that should bring it all back to life and give you back remote locking.

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