Stop/Start system not working

crashbarrier · Apr 8th, 2021, 16:58

Added to my Sensus issue we've also noticed that the Stop/Start system isn't working. All we see is the little stop/start symbol with a line through it on the lower-left section of the rev counter. There is no other warning message just the little symbol.
The car is driven regularly but not for as many miles as it would normally do for obvious reasons. The longest it has sat idle is about 2 weeks which is just a normal holiday length. Just this weekend it was driven to Kent from West Sussex at a decent speed so it had a good chance to put some charge in the battery.

So onto the dealer (Doves Horsham) I go to be told that it will be a battery issue due to the low mileage and that Volvo are not honouring any warranty claims. I proceeded to enquire where it said in the warranty documents that I had to do a certain number of miles in order to maintain the warranty but all I got in return was the "well, Volvo are not covering it on warranty" line.

Has anyone come across this issue before? Either the Stop/Start simply not working or the dealer stating that warranty claims for this will not be entertained by Volvo?

Apr 8th, 2021, 16:58	#1
crashbarrier Member Last Online: Apr 11th, 2024 09:43 Join Date: Jan 2019 Location: Horsham, West Sussex	Stop/Start system not working Added to my Sensus issue we've also noticed that the Stop/Start system isn't working. All we see is the little stop/start symbol with a line through it on the lower-left section of the rev counter. There is no other warning message just the little symbol. The car is driven regularly but not for as many miles as it would normally do for obvious reasons. The longest it has sat idle is about 2 weeks which is just a normal holiday length. Just this weekend it was driven to Kent from West Sussex at a decent speed so it had a good chance to put some charge in the battery. So onto the dealer (Doves Horsham) I go to be told that it will be a battery issue due to the low mileage and that Volvo are not honouring any warranty claims. I proceeded to enquire where it said in the warranty documents that I had to do a certain number of miles in order to maintain the warranty but all I got in return was the "well, Volvo are not covering it on warranty" line. Has anyone come across this issue before? Either the Stop/Start simply not working or the dealer stating that warranty claims for this will not be entertained by Volvo? __________________ V90 CC Pro D4 MY19 Electric Silver (lots of extras courtesy of Volvo UK)

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