Volvo owners club insurance scheme via chris knott insurance

[AndiS60]

Originally Posted by ChrisKnottIns

Hi,

It's not a scam, but that's ultimately for you to decide. If we're really the best choice for club members it would be a shame for you to have to go elsewhere. So when price is the issue we are sometimes able to react (subject to proof of better rates with another provider). If there was a cheaper price at the beginning, we would definitely have offered it to you.

If you do decide to go with us, be aware that we give part of our commission on every policy to the club in order to support them. That happens at every renewal too, so we are committed to giving back to clubs that bring business to us. Sadly, we can't get as low as your other price and we would totally understand if you went elsewhere.

I appreciate your comment about not trying to be confrontational. We are always more than willing to discuss these issues and can see that you are genuinely trying to find the best option for your insurance. We respect that.

Simon

Originally Posted by ChrisKnottIns

We negotiated a scheme with the underwriter where we can be flexible on price if the client obtains something cheaper and we can verify that. It is us, not the underwriter who want to insure as many club members as possible. We've committed to the club long term and it's disappointing if we can't provide the cover that we set out to. Price is clearly a factor and we adapt where we can. In your particular case, we've done as much as we can.

We're not suggesting you come with us when there is such a price difference. We fully expect you to go elsewhere but we wanted to explain how we operate and how we got to the price we offered.

Sorry if I'm not explaining it clearly but thanks for giving me the opportunity to try.


Simon

Thanks for trying. I am still confused. Surely it costs the underwriter X in their opinion for the insurance. Then they drop this if others are doing it cheaper? I assume they think they will still make a profit with this new figure, in which case that sounds like profiteering?

Maybe I am not understanding this at all?

Thanks for trying