ETS Light - ETM failure -> Volvo US admits to problem.

[volvo2]

BBC Watchdog is presently looking into this.

Can I suggest that those of us who are concerned immediately write to Watchdog by going on-line to: http://www.bbc.co.uk/feedback/ ; or write to: BBC Watchdog, 201 Wood Lane, London W12 7TS; or telephone: 020 8535 1000

In a recent communication with the program they told me that they need more individuals to make contact with them before they can follow up the issue (e.g. apparently they had 50 contacts regarding the Audi problem).

From what I have seen, if the BBC gets involved then we just might get a result.

Melvyn

Originally Posted by bryant_andy

As I mentioned earlier I am looking at buying a 2000 model V70 140 BHP Auto.

I am however worried about the ETM problem. So I called 4 independent dealers from around the country and spoke to there service departments. All of them said that the ETM is a problem, but not a big one! Local dealer said they changed 2 last year. They also said that the total cost was £400.

Andy

My dealership in Peterborough originally quoted me £400 but that is just the part and not including labour and software. The total was £742. I am surprised that your Volvo dealership said they have only changed 2 in the last year. My research shows the average dealership is doing over 4 ETM replacements a month and actually keep the part in stock now.

I am so cross with Volvo UK's blase attitude about it. Buy the car but realise that you may end up like me and shelling out over £1400 in one month on the car and this is a car that has been very well looked after and has full Volvo Service History.

Originally Posted by PunkDebutante

My dealership in Peterborough originally quoted me £400 but that is just the part and not including labour and software. The total was £742. I am surprised that your Volvo dealership said they have only changed 2 in the last year. My research shows the average dealership is doing over 4 ETM replacements a month and actually keep the part in stock now.

I am so cross with Volvo UK's blase attitude about it. Buy the car but realise that you may end up like me and shelling out over £1400 in one month on the car and this is a car that has been very well looked after and has full Volvo Service History.

Keeping the C-Max TDCI does seem the best option, shame as I love the V70's

Andy

[scoffbelly]

Following Melvyn's post - Yes, BBC Watchdog emailed me today after looking at this forum thread. I subsequently phoned them back and had a chat about these issues.

They've asked me to send them copies of my ETM bill and the reply I received from Volvo following my complaint as they are building a case for a Watchdog feature. So please, please contact Watchdog. This is our chance to get this out in the open and pursuade Volvo UK to act fairly in response to this issue, as they finally did in the USA.

Watchdog by going on-line to: http://www.bbc.co.uk/feedback/ ; or write to: BBC Watchdog, 201 Wood Lane, London W12 7TS; or telephone: 020 8535 1000

[sierraman]

Hi
Just to let you know that i have also submitted my details to Watchdog.

I also contacted The Times last week but they don't appear to be interested.

Lets hope Watchdog highlight this problem soon
Regards

[oilburner]

I would love to add my names to the list of complaints to Watchdog, however I got shot of my car before the ETM failed. I doubt they'd be interested in the unproven warning signs I was experiencing...

I do have a copy of an email from Volvo on the subject though, not disputing the problem, just saying they're not planing any action on the component right now.

Maybe Watchdog would be interested in that?

[volvo2]

Yes, let's please send everything we have to Watchdog.

By the way, I think the contact web page I gave for Watchdog is incorrect (http://www.bbc.co.uk/feedback/ ). What they do have is a form that we can fill in on the following web-page: http://www.bbc.co.uk/watchdog/contact/index.shtml

I can't seem to find an e-mail address for Watchdog on their web-site.

Melvyn

[oilburner]

Righty ho, I've sent my complaint off.

I won't help me much now, but I'd still like to see Volvo put this right. They deserve a bloody nose for this mess. I'm sure the trade-in value of my car was severely hit, are people in the trade already wising up to the fact that 99-01 cars are too much trouble?

this does not make for happy reading. I picked up a 2000 V70 T5 yesterday......am sincerely hoping that there is nothing seriously wrong with it.

Like most, I bought it because of Volvo's appearingly good reputation of building solid reliable cars and now I hope I've not made a large and expensive mistake...

Jamie

[tedm]

Has anybody had a problem with 3rd party extended warranty cover on the ETM?

I have cover on my wifes 43k 2000 V70 T5 that specifically covers the throttle body. So I'm presuming that there will not be a problem should the problem arrise (which I'm sure it will).
12 months premium was £370, and obviously covers a load of other stuff on the car.

I was thinking of selling the car (whcih we've had from new) but realistically it's A LOT of car for what it's now worth. Still love my XC90 though