Volvo On Call Service required - Page 2

nu11eaf · Apr 28th, 2024, 18:42

Quote:

Originally Posted by Philip Fisher

Wonder if yours actually needed the new battery at all....?

Probably not but they are not going to say so are they. I suspect it did not.

Alben · Apr 28th, 2024, 19:01

Volvo UK support do not acknowledge any service bulletin on the VOC module / battery fault. They are repeating that the Dealer Tech says it’s the centre speaker fault.
I no longer have any confidence in either party to properly diagnose this problem. Next car will NOT be a Volvo for a number of reasons.

nu11eaf · Apr 28th, 2024, 19:03

Quote:

Originally Posted by Alben

Volvo UK support do not acknowledge any service bulletin on the VOC module / battery fault. They are repeating that the Dealer Tech says it’s the centre speaker fault.
I no longer have any confidence in either party to properly diagnose this problem. Next car will NOT be a Volvo for a number of reasons.

My dealer did not say it was a "service bulletin", just a software update.

Alben · Apr 29th, 2024, 17:16

So no official acknowledgment from Volvo that the VCM or the VoC system may have a problem with the battery? My car has only just had the latest software update when the service was done but this didn’t remove the warning message.

Apr 28th, 2024, 19:01	#12
Alben Al Last Online: Yesterday 14:46 Join Date: Jan 2022 Location: Coventry	Volvo UK support do not acknowledge any service bulletin on the VOC module / battery fault. They are repeating that the Dealer Tech says it’s the centre speaker fault. I no longer have any confidence in either party to properly diagnose this problem. Next car will NOT be a Volvo for a number of reasons.

Apr 29th, 2024, 17:16	#14
Alben Al Last Online: Yesterday 14:46 Join Date: Jan 2022 Location: Coventry	So no official acknowledgment from Volvo that the VCM or the VoC system may have a problem with the battery? My car has only just had the latest software update when the service was done but this didn’t remove the warning message.

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