PCP & Free Servicing

Paulj1 · Feb 4th, 2016, 22:46

I am buying a T8 through my company, using a PCP, which i am a guarantor on as a director.

Dealer is telling me the 3 year free servicing isn't applicable as I'm a business purchaser..... sounds like BS to me.

Anyone done a business purchase and got the service pack ?

volvoid · Feb 4th, 2016, 22:56

go to a different dealer.

Paulj1 · Feb 4th, 2016, 23:08

Ordered last June, car due in 5 weeks..... they are doing my head in, call me old fashioned but if I'm spending £60k+ i want a bit of love...

Time to speak to dealer principle and volvo customer service again me thinks

yeoman · Feb 5th, 2016, 09:30

Quote:

Originally Posted by Paulj1

I am buying a T8 through my company, using a PCP, which i am a guarantor on as a director.

Dealer is telling me the 3 year free servicing isn't applicable as I'm a business purchaser..... sounds like BS to me.

Anyone done a business purchase and got the service pack ?

Hi,

Similar situation in terms of purchase plan here. I was told exactly the same thing by my dealer( would like to confirm it is not the same dealer).
My dealer did throw in the first service free, mud flaps and boot lid protector in lieu.

Can I ask who your dealer is?

Considered1 · Feb 5th, 2016, 09:35

Can't see why it matters. I generally go for the least flashy looking sales guy (if you can't get the owner) who may be more keen for your business. It's a few hundred pounds max to them but worth a fair bit more to you.

TheDufster · Feb 5th, 2016, 11:55

I get the impression that business deals are treated differently to private purchases. When enquiring about new cars the sales people always seem to assume that I am a company car buyer when in fact it's a private purchase but paid for via a car allowance.

The usual rule applies - be prepared to walk away even at the last minute if the deal doesn't sit right..............

volvorocks · Feb 5th, 2016, 13:15

Quote:

Originally Posted by Paulj1

I am buying a T8 through my company, using a PCP, which i am a guarantor on as a director.

Dealer is telling me the 3 year free servicing isn't applicable as I'm a business purchaser..... sounds like BS to me.

Anyone done a business purchase and got the service pack ?

In the T&C's the free servicing or 3 years for £300 or 5 years for £500 says 'retail offer only'. Suppose its just one of those things, plus with business deals, sometimes servicing is included in the rental/purchase deal?

Regarsd

volvoid · Feb 5th, 2016, 13:25

what does the order document say ? Once they smell your money they get very greedy, show their true colours, will threaten you with legal action if you cancel. Doesnt hurt to haggle, you run a business, you know how to do it

Feb 4th, 2016, 22:46	#1
Paulj1 Junior Member Last Online: May 13th, 2021 23:48 Join Date: Jan 2016 Location: Glasgow	PCP & Free Servicing I am buying a T8 through my company, using a PCP, which i am a guarantor on as a director. Dealer is telling me the 3 year free servicing isn't applicable as I'm a business purchaser..... sounds like BS to me. Anyone done a business purchase and got the service pack ?

Feb 4th, 2016, 22:56	#2
volvoid Monster Raving Loony Last Online: Nov 12th, 2018 20:03 Join Date: Oct 2013 Location: hitchin	go to a different dealer. __________________ 1994 850 2.0 bought at 32,000 miles used daily now 45,000. Still like a nearly-new car 2004 filthy polluting diesel VW

Feb 5th, 2016, 09:35	#5
Considered1 Premier Member Last Online: Jul 13th, 2021 21:30 Join Date: Jan 2014 Location: North Yorkshire	Can't see why it matters. I generally go for the least flashy looking sales guy (if you can't get the owner) who may be more keen for your business. It's a few hundred pounds max to them but worth a fair bit more to you. __________________ Audi RS6 5.0 v10 Quattro, Sepang Blue, Dynamic Ride Control BOSE TV 572hp 20" wheels Fuel Card! MY15 Volvo XC60 D4R-Design LuxNav FWD Auto Polestar 200HP, Saville Grey,Privacy,DSP,Winter illumination,On Call,Gear Shift,F&R Park Assist & Camera

Feb 5th, 2016, 11:55	#6
TheDufster Member Last Online: Today 08:41 Join Date: May 2009 Location: Leeds, UK	I get the impression that business deals are treated differently to private purchases. When enquiring about new cars the sales people always seem to assume that I am a company car buyer when in fact it's a private purchase but paid for via a car allowance. The usual rule applies - be prepared to walk away even at the last minute if the deal doesn't sit right.............. __________________ XC90 Inscription Pro B5 MY20, Savile Grey, 21” Multi-Spoke Diamond Cut/Black Alloys, Xenium Pack XC40 1.5 T3 R-Design

Feb 5th, 2016, 13:25	#8
volvoid Monster Raving Loony Last Online: Nov 12th, 2018 20:03 Join Date: Oct 2013 Location: hitchin	what does the order document say ? Once they smell your money they get very greedy, show their true colours, will threaten you with legal action if you cancel. Doesnt hurt to haggle, you run a business, you know how to do it __________________ 1994 850 2.0 bought at 32,000 miles used daily now 45,000. Still like a nearly-new car 2004 filthy polluting diesel VW

Feb 4th, 2016, 23:08	#3
Paulj1 Junior Member Last Online: May 13th, 2021 23:48 Join Date: Jan 2016 Location: Glasgow	Ordered last June, car due in 5 weeks..... they are doing my head in, call me old fashioned but if I'm spending £60k+ i want a bit of love... Time to speak to dealer principle and volvo customer service again me thinks

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