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FRF Motors (Volvo) Swansea

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Old Sep 7th, 2020, 18:55   #821
windy millar
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FOR ALL ENQUIRIES PHONE: 01792 790066 / 01792 784272
They are the numbers that I have used in the past, not sure if anything has changed regarding these?
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Old Oct 30th, 2020, 15:54   #822
Steve940estate
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I've just bought some parts from FRF and due to lockdown they are busy, one because they have limited staff and also that more people are getting parts sent rather then picking them up.
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Old Apr 13th, 2021, 19:54   #823
sarge2771
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Hi Ruffe , are you still supplying parts , ??
Im after a 7pin towbar wiring for xc90 and trailer module
Xc90 2010 D5 200ps.
Thanks Gary
Ps oh and any advice on fitting thanks again
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Old Apr 14th, 2021, 16:29   #824
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Originally Posted by sarge2771 View Post
Hi Ruffe , are you still supplying parts , ??
Im after a 7pin towbar wiring for xc90 and trailer module
Xc90 2010 D5 200ps.
Thanks Gary
Ps oh and any advice on fitting thanks again
Try ringing them on 01792 790066 / 01792 784272 NB quote C and you'll get the discount
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Old Apr 29th, 2021, 12:34   #825
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Many thanks to FRF who supplied me FOC the very next day with my radio code for my 1990 740.. great service
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Old May 4th, 2021, 12:00   #826
forbsie09
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Tried calling these guys many times now, if you press option 4 - for parts, no-one EVER answers ! It rings for a while, then goes onto an answering machine, I've left a message, but no-one has returned my call !
So, I tried calling again, but pressing sales knowing someone would answer, then I asked if he can put me through to parts, the guy who answered (I didn't take note of his name) was quite abrupt, and said NO, you have to call the parts department phone number, I said I've called the phone number on your website, do they have a separate number ? he said, I don't know ? I said cant you put me through, please, he (even more) abruptly said, NO I cant !! I asked why, he very rudely and in a quite condescending manner said, WELL, I never set up the phone system, did I ?

What a horrible place, I most definitely will NOT be giving them any business
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Old May 4th, 2021, 12:56   #827
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Quote:
Originally Posted by forbsie09 View Post
Tried calling these guys many times now, if you press option 4 - for parts, no-one EVER answers ! It rings for a while, then goes onto an answering machine, I've left a message, but no-one has returned my call !
So, I tried calling again, but pressing sales knowing someone would answer, then I asked if he can put me through to parts, the guy who answered (I didn't take note of his name) was quite abrupt, and said NO, you have to call the parts department phone number, I said I've called the phone number on your website, do they have a separate number ? he said, I don't know ? I said cant you put me through, please, he (even more) abruptly said, NO I cant !! I asked why, he very rudely and in a quite condescending manner said, WELL, I never set up the phone system, did I ?

What a horrible place, I most definitely will NOT be giving them any business

I've been using them for a number of years and always found them to be excellent.
It's a shame you have had a negative experience with them as they are very useful for hard to get spares for older cars
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Last edited by griston64; May 4th, 2021 at 13:34.
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Old May 4th, 2021, 14:55   #828
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Quote:
Originally Posted by forbsie09 View Post

What a horrible place, I most definitely will NOT be giving them any business

I've been using FRF for over 12 years now and never had any problem whatsoever. They are always polite, extremely helpful and very free with useful advice and guidance.

They have recently gone through a series of building reorganisation and refurbishments, but their exemplary service has never faltered.


Which number did you phone?

NB it is always worth trying both quoted numbers ie 01792 790066 or 01792 784272
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