BBC Watchdog and Volvo ETM failures.

[volvo2]

BBC Watchdog is presently looking into Volvo ETM failures.

Can I suggest that those of us who are concerned immediately write to Watchdog by going on-line to: http://www.bbc.co.uk/watchdog/contact/transport.shtml; or write to: BBC Watchdog, 201 Wood Lane, London W12 7TS; or telephone: 020 8535 1000

In a recent communication with the program they told me that they need more individuals to make contact with them before they can follow up the issue (e.g. apparently they had 50 contacts regarding the Audi problem).

From what I have seen, if the BBC gets involved then we just might get a result.

Melvyn

[brens-s80]

Hi Melvyn,

thanks for the heads up but the link to the BBC web site appears to be broken. I have a 1999 S80 which has had its ETM replaced so I'd be interested in adding my tuppence worth !.

regards

Brendan

[adieu]

Here ya go:

http://www.bbc.co.uk/watchdog/contact/transport.shtml

[jtaw45]

i haven't had a problem yet but would still like to abck this campaign as it's only a matter of time before we're all effected,any suggestions?i can't really complain about something that hasn't happened.

[volvo2]

Do you have any of the early symptoms, like erratic idle?

Melvyn

[Paul Wildsmith]

I had this on my 99 2.9, and it was easily cured by cleaning the throttle bore around the flap.

[Snowdon]

To all those affected by ETM issues I sincerely hope that now it has gone on Watchdog the momentum will grow, as it looks as in this case Volvo/Ford aren’t listening to what there customers are saying (SAFETY, UNPREDICTABILITY AND FINANCIAL LOSS THROUGH A MISSCONCEIVED DESIGN) without which they would not exist, just look at the USA market.
Eventually through the determination already shown and revising your strategy Corporations eventually succumb.
I wish you all well and a successful conclusion to this whole mess.

[nigelt5cd]

My my200 t5 etm failed I fortunalty had a aftermarket warranty and it was covered and I was fully reimbersed. I no longer have the car but if you have a used car warranty it may be worth checking I had mine with warranty direct best 300 I ever spent got a geartronic bos as well

While waiting for the MoT to be finished yesterday at an independent garage, I was handed a flyer about re-manufactured ETM units, as I had earlier discussed the symptoms with one of the mechanic. My car has been converted to dual fuel and is much more sensitive to fuel problems while running on LPG.

I called the company, who quoted £250 plus courier plus VAT and said the car would be off the road for three days. I then started doing some research on the internet and came across this site, and realised this was not the 'isolated' problem the dealer I had bought the car from had alluded to.

After collecting the car I called Watchdog and left a message and then called Volvo, and also left a message. I didn't realise Watchdog were running the piece and did not see it. However, Volvo called back late this afternoon, said they had been 'inundated' with calls today and that I would get a free software upgrade.

Time will tell whether that solves the probnlem, but at least they have now been forced to concede there is a problem. I was very close to ordering a re-manufactured unit, and am glad I came across this site.

[pyaap]

Originally Posted by nigelt5cd

My my200 t5 etm failed I fortunalty had a aftermarket warranty and it was covered and I was fully reimbersed. I no longer have the car but if you have a used car warranty it may be worth checking I had mine with warranty direct best 300 I ever spent got a geartronic bos as well

I'm glad it worked out well for you. However, when I last had a warranty policy with Warranty Direct, they did not cover "manufacturing defects" which left me hugely out of pocket when my dealer admitted to them that some repairs they did were to correct a known issue. Hence, all those with aftermarket warranties should definitely check this with the respective companies because VCUK might have just done you the additional 'service' of voiding any cover of the ETM with this public admission.

Sadly this whole mess is going to be hugely damaging for Volvo and as much as I'd hate to say it, they thoroughly deserve it for the way they've handled the issue.