Map update?

[JC888]

I've followed the instructions online to download the software which in turn downloads the map files onto a USB.
I've tried with various USBs, external hdds and now even bought a 32GB USB. I've used W10 to format it as 32GB.
However when I plug in the USB into the car nothing happens. If I copy some music files it sees the music files but not the maps.
Do I need to unzip anything on the USB?

[nu11eaf]

Originally Posted by JC888

I've followed the instructions online to download the software which in turn downloads the map files onto a USB.
I've tried with various USBs, external hdds and now even bought a 32GB USB. I've used W10 to format it as 32GB.
However when I plug in the USB into the car nothing happens. If I copy some music files it sees the music files but not the maps.
Do I need to unzip anything on the USB?

You need to make sure your USB stick is completely empty before downloading map on to it, if you are loading the full europe map your USB stick is not big enough as it is over 40gb, you can just download uk, ireland and Iceland map on to the smaller USB as it is less the 2gb in size, you will not lose any of the full europe maps it will just update the one you downloaded.
No need to do anything once map is on stick just plug it in and turn on ignition and map will do its upload, you can slide down sensus screen from the top to see progress. ( as you would to see settings)

[JC888]

Originally Posted by nu11eaf

You need to make sure your USB stick is completely empty before downloading map on to it, if you are loading the full europe map your USB stick is not big enough as it is over 40gb, you can just download uk, ireland and Iceland map on to the smaller USB as it is less the 2gb in size, you will not lose any of the full europe maps it will just update the one you downloaded.
No need to do anything once map is on stick just plug it in and turn on ignition and map will do its upload, you can slide down sensus screen from the top to see progress. ( as you would to see settings)

Thanks. I’m just wanting to update the UK map. USB is brand new and empty.
Nothing happens when I plug USB in although I’ve never tried sliding down to see progress. I was in the Map update screen and all I can see is Map too big. See support.volvo.co.uk with the install option greyed out.

[nu11eaf]

Originally Posted by JC888

Thanks. I’m just wanting to update the UK map. USB is brand new and empty.
Nothing happens when I plug USB in although I’ve never tried sliding down to see progress. I was in the Map update screen and all I can see is Map too big. See support.volvo.co.uk with the install option greyed out.

No need to go into update screen when using a USB to upload your maps. Its just plug and play

[JC888]

Originally Posted by nu11eaf

No need to go into update screen when using a USB to upload your maps. Its just plug and play

That’s the thing, nothing seems to happen when I plug the USB in.

[nu11eaf]

Originally Posted by JC888

That’s the thing, nothing seems to happen when I plug the USB in.

Have you swiped screen down to check for a message to say its downloading