|
ETM Issues Discuss issues regarding the problems with ETMs fitted to Volvo cars. |
Information |
|
ETM - Price Drop to £250Views : 3629 Replies : 25Users Viewing This Thread : |
|
Thread Tools | Display Modes |
Feb 20th, 2007, 21:00 | #11 |
Guest
Location:
|
This really is Progress
Whilst I support the sentiments expressed here that this (poorly designed) faulty part should be replaced FoC, it is a major step forward that VCUK have decided to reduce the cost of the replacement (refurbished?) ETM's.
The cynical side of me says they have pitched the price at a level that will deter anyone seeking legal redress through the small claims court which costs £150 to initiate (this is recoverable if you win) but most people will opt to pay their dealer. This is real progress and if it is a national policy it is excellent if a little late! However, if the car is low mileage then it should be replaced FoC. I am also very pleased to see that all the ETM threads are now in one place on the forum - well done to whoever arranged this. Wardair |
Feb 20th, 2007, 21:27 | #12 | |
Forum Support Team
|
Hi,
Quote:
£30 quid to get your money back. And to upset Volvo UK.... And you will be mentioning them in the action as co-defendants... Des. . .
__________________
Density:- Not just a measurement ~ It's a whole way of Life.! ! ! I drive a Volvo, Please Don't Get In My Way! He shows up. People die. He vanishes. People should not be afraid of their governments. "He'll deliver more justice in a weekend than 10 years of your Governments should be afraid of their people... "V" courts & tribunals. Just stay out of his way." "I plan to."
|
|
May 10th, 2007, 14:47 | #13 |
C70 T5
Last Online: Mar 23rd, 2022 21:00
Join Date: Sep 2006
Location: Midlands
|
I use the same dealer as CTC Network (Stratstone in Nottingham). I just got back from them just now (also spotted Des's V90 there again lol - small world eh!).
The dealer said the ETM replacement is about £136 for the part and with the fitting labour and another additional software download - the job inclusive of VAT was quoted at £289. |
May 10th, 2007, 15:56 | #14 | ||
Forum Support Team
|
Hi,
Likely to bump int each other again too.. Quote:
Quote:
Sorted out correctly, and from the beginning. They have had every opportunity to do so. Like the banks and charges, this should be handled in the same way.. Des. . .
__________________
Density:- Not just a measurement ~ It's a whole way of Life.! ! ! I drive a Volvo, Please Don't Get In My Way! He shows up. People die. He vanishes. People should not be afraid of their governments. "He'll deliver more justice in a weekend than 10 years of your Governments should be afraid of their people... "V" courts & tribunals. Just stay out of his way." "I plan to."
|
||
May 10th, 2007, 16:55 | #15 |
C70 T5
Last Online: Mar 23rd, 2022 21:00
Join Date: Sep 2006
Location: Midlands
|
I just tried to call Volvo UK (based in Coventry, got their number off the Volvocar website) to enquire and dig for information regarding the ETM and what their position is. After 17 minutes on hold I hung up.
|
May 10th, 2007, 18:09 | #16 |
Volvo Driver Born 'n bred
Last Online: Dec 10th, 2015 09:59
Join Date: Nov 2006
Location: Armidale, NSW, Australia... home of rust free 240's!
|
Volvo HO isn't in Coventry; it's in Marlow.
If you've rung Volvo in Coventry you're most likely to have spoken to Volvo Truck or Volvo Construction Equipment... so no wonder you were on hold for so long!!!
__________________
'00 V70 Classic, 2.4 (170) 225,000 miles, none since March 2010 but it still runs! <S>'94 854 SE (Australian Spec) 190,000km</S> Sold <S>'86 Toyota Landcruiser FJ73, 138,000km </S> Sold after 15,000km of memories '05 BMW 320d E46 Touring.GF's car |
May 10th, 2007, 18:14 | #17 | |
Forum Support Team
|
Hi,
Hmmm.... From the volvocars.co.uk website: Quote:
Des. . .
__________________
Density:- Not just a measurement ~ It's a whole way of Life.! ! ! I drive a Volvo, Please Don't Get In My Way! He shows up. People die. He vanishes. People should not be afraid of their governments. "He'll deliver more justice in a weekend than 10 years of your Governments should be afraid of their people... "V" courts & tribunals. Just stay out of his way." "I plan to."
|
|
May 11th, 2007, 00:13 | #18 |
VOC Member
|
I've had to call that number many times over the past month or so, with the average waiting time being well over 20mins. Once you get through, the first line staff are very polite and helpful, but I don't think they measure waiting times as when I pointed out my 28 min waiting time earlier this week, the lady answering seemed shocked and apologised.
Oli
__________________
V70R AWD Phase III (pure and simple, but now with OEM Strutbrace!) - Sadly broken. Needed replacement engine (B5244T2) - Almost fixed :-)! 850 2.5 10v CD (home for lost toys - brilliant and trusty car) XC90 T6 AWD - boy it was fun in the snow... |
May 28th, 2007, 17:19 | #19 |
New Member
Last Online: Nov 9th, 2016 16:54
Join Date: May 2007
Location: Northwich
|
ETM price??
Can anyone tell me if this price drop to £250 for a replacement etm is across the board throughout the uk? I had the "FOC" clean and software upgrade done 5 months ago on my 2000 V70 T5 SE when the cruise control threw the towel in, after the engine had been surging for a few days. It seemed to solve the problem until yesterday then it started hunting again only this time more irratically and at varied speeds. I am yet again left banging my head against a brick wall after buying what was thought to be one of the most reliable and safe cars on the road. Looks like a phone call to Rybrooks of Warrington is on the cards for tomorrow. Anyone any advise?
|
May 31st, 2007, 00:32 | #20 |
VOC Member
|
Ring Volvo first and talk to customer services, see number just a couple of posts above. Be nice, tell them you've had the problem for ages and that the software didn't fix it for long.
They may offer an extra discount on the £250, but that is now the base price. They'll give you a reference number that you can then give to your local friendly dealer. This avoids time wasting, haggling, etc.... Got my number, just waiting to agree some other items before getting this and a lot of other work done. Oli
__________________
V70R AWD Phase III (pure and simple, but now with OEM Strutbrace!) - Sadly broken. Needed replacement engine (B5244T2) - Almost fixed :-)! 850 2.5 10v CD (home for lost toys - brilliant and trusty car) XC90 T6 AWD - boy it was fun in the snow... |
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests) | |
|
|