Volvo Community Forum. The Forums of the Volvo Owners Club

Forum Rules Volvo Owners Club About VOC Volvo Gallery Links Volvo History Volvo Press
Go Back   Volvo Owners Club Forum > "Technical Topics" > S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General

Notices

S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models

Information
  • VOC Members: There is no login facility using your VOC membership number or the details from page 3 of the club magazine. You need to register in the normal way
  • AOL Customers: Make sure you check the 'Remember me' check box otherwise the AOL system may log you out during the session. This is a known issue with AOL.
  • AOL, Yahoo and Plus.net users. Forum owners such as us are finding that AOL, Yahoo and Plus.net are blocking a lot of email generated from forums. This may mean your registration activation and other emails will not get to you, or they may appear in your spam mailbox

Thread Informations

Volvo On Call App

Views : 19722

Replies : 204

Users Viewing This Thread :  

Reply
 
Thread Tools Display Modes
Old Apr 20th, 2021, 17:20   #1
westcountryjim
Junior Member
 

Last Online: Sep 14th, 2022 22:33
Join Date: Nov 2019
Location: Plymouth
Default Volvo On Call App

Anybody having problems?

I installed the App 18 months ago on my Samsung mobile for V60.

It has always worked giving me car info and downloading destinations. For the last 7 days it has not updated car info and when I tried to download a destination it said it could not connect to the car.

I logged out of the App and tried to log back in but it will not open the app.

Are others experiencing this?
westcountryjim is offline   Reply With Quote
Old Apr 20th, 2021, 17:35   #2
Polestar Pete
Polestar
 

Last Online: Mar 23rd, 2022 15:31
Join Date: Jun 2019
Location: Wokingham
Default

All seems fine on my iPhone app.

Sending routes to the car is still a PITA (route usually gets forgotten if the car gets the route before the navigation has booted up), but I think that's just normal.

I get all the trip stats as expected right afterwards.

Are you sure your VOC subscription hasn't expired?
__________________
Pete

XC60 T8 R Design Pro
Polestar Pete is offline   Reply With Quote
Old Apr 20th, 2021, 17:51   #3
westcountryjim
Junior Member
 

Last Online: Sep 14th, 2022 22:33
Join Date: Nov 2019
Location: Plymouth
Default

Quote:
Originally Posted by Polestar Pete View Post
All seems fine on my iPhone app.



Are you sure your VOC subscription hasn't expired?

Doesnt the subscription last for the 3 year warranty period as the car is only 18 months old?
westcountryjim is offline   Reply With Quote
Old Apr 20th, 2021, 18:03   #4
Polestar Pete
Polestar
 

Last Online: Mar 23rd, 2022 15:31
Join Date: Jun 2019
Location: Wokingham
Default

Sorry, didn't know the car was new 18 months ago. VOC is free for the first 3 years, but will expire on change of owner.

You should be able to confirm your subscription status in the app

Car-> Car Details

At the bottom, you should find "Volvo On Call Subscription".

You're probably fine, but I normally try the easy things first.
__________________
Pete

XC60 T8 R Design Pro
Polestar Pete is offline   Reply With Quote
The Following User Says Thank You to Polestar Pete For This Useful Post:
Old Jun 2nd, 2021, 18:51   #5
Hogster
Member
 

Last Online: Mar 27th, 2024 15:15
Join Date: Jul 2019
Location: Somerset
Default

Quote:
Originally Posted by Polestar Pete View Post
Sending routes to the car is still a PITA (route usually gets forgotten if the car gets the route before the navigation has booted up), but I think that's just normal.
On this - do you still get the destination showing up in the "Library" or does this not work either? I used to get something similar when I first got the car, but then found them all in the Library.
__________________
2019 V60 D4 Momentum Pro Auto
Hogster is offline   Reply With Quote
Old Jun 2nd, 2021, 18:58   #6
nu11eaf
Premier Member
 
nu11eaf's Avatar
 

Last Online: Today 01:16
Join Date: Mar 2013
Location: Yorkshire man living in County Durham
Default

Remote start and stop are both very slow to operate since updates, over 35 seconds in my case, with good internet speed, car parked outside house. Phone using Virginmedia fast broadband. I noticed this after the update 4.12.1 but may have been the update prior to that one which effected the response time, now on 4.14.2 and has not improved. (Android)
__________________
XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.
nu11eaf is offline   Reply With Quote
Old Jun 3rd, 2021, 20:12   #7
MCV60
Master Member
 

Last Online: Yesterday 20:24
Join Date: Oct 2013
Location: .
Default

Quote:
Originally Posted by nu11eaf View Post
Remote start and stop are both very slow to operate since updates, over 35 seconds in my case, with good internet speed, car parked outside house. Phone using Virginmedia fast broadband. I noticed this after the update 4.12.1 but may have been the update prior to that one which effected the response time, now on 4.14.2 and has not improved. (Android)
I started the car remotely today whilst stood next to it. It took 9 seconds to fire up. Despite the car sending message continuing to complete.
__________________
2021 B4 V90 RDesign
MCV60 is offline   Reply With Quote
Old Jun 3rd, 2021, 20:23   #8
Chudy85
Volvo family member
 
Chudy85's Avatar
 

Last Online: Yesterday 21:06
Join Date: Apr 2021
Location: Peterborough
Default

Quote:
Originally Posted by nu11eaf View Post
Remote start and stop are both very slow to operate since updates, over 35 seconds in my case, with good internet speed, car parked outside house. Phone using Virginmedia fast broadband. I noticed this after the update 4.12.1 but may have been the update prior to that one which effected the response time, now on 4.14.2 and has not improved. (Android)
I have similar to you around 30 sec to start but yesterday after work app fail to start engine.
Chudy85 is offline   Reply With Quote
Old Jun 14th, 2021, 12:52   #9
RonFleet
Junior Member
 

Last Online: Yesterday 09:44
Join Date: Aug 2020
Location: Fleet
Default

VOC version 5.0.4, now known as "Volvo Cars", appears to have lost the option to remote start the car, unless it's buried somewhere.
__________________
Cheers,
Ron
_______________________
XC40 T3 R-Design Automatic
RonFleet is offline   Reply With Quote
Old Jun 2nd, 2021, 20:28   #10
Chudy85
Volvo family member
 
Chudy85's Avatar
 

Last Online: Yesterday 21:06
Join Date: Apr 2021
Location: Peterborough
Default

Quote:
Originally Posted by Hogster View Post
On this - do you still get the destination showing up in the "Library" or does this not work either? I used to get something similar when I first got the car, but then found them all in the Library.
When i sent location to car i got this straight on main screen with icon Go to.
If miss that one i still can find it in navi sat library. Of course if app will be able to send it out
Chudy85 is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 06:38.


Powered by vBulletin
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.