XC60 Suspension Issue

j13bel · Dec 16th, 2020, 08:22

Hi,

I’m hoping this is the right place to post this.

I bought an XC60 Inscription Pro in September and I’m having issues with the suspension. It’s making a very loud squealing noise and the suspension fault light keeps coming on. I’ve had it back to the Volvo garage 3 times and they have been unable to fix this and have told me that this is just a characteristic of this vehicle.

I’m just wondering if anyone else has had an issue like this?

Thank you.
Joe

nu11eaf · Dec 16th, 2020, 08:51

Fault warnings and sqeeling noises are not a characteristic of the car or any car, they are talking BS, contact Volvo customer services and explain your problem and what the dealer said, they will get in touch with your dealer and offer advice.

j13bel · Dec 16th, 2020, 11:36

Thank you for your reply. That is what I have been trying to tell them but I’m getting no where. As for the Customer Service Department, they keep referring me back to the dealership. Round and round in circles and going no where fast!

WABB · Dec 16th, 2020, 12:00

Suggest you aim for the Service Director or Dealer Principal at this branch - you should not be given the runaround on a car in this price range (not any car really!). I had an issue with Murray Volvo - this dealer's predecessor & only got resolution by involving the Group Managing Director!

Dec 16th, 2020, 08:22	#1
j13bel New Member Last Online: Dec 16th, 2020 20:14 Join Date: Dec 2020 Location: Edinburgh	XC60 Suspension Issue Hi, I’m hoping this is the right place to post this. I bought an XC60 Inscription Pro in September and I’m having issues with the suspension. It’s making a very loud squealing noise and the suspension fault light keeps coming on. I’ve had it back to the Volvo garage 3 times and they have been unable to fix this and have told me that this is just a characteristic of this vehicle. I’m just wondering if anyone else has had an issue like this? Thank you. Joe

Dec 16th, 2020, 08:51	#2
nu11eaf Premier Member Last Online: Yesterday 23:10 Join Date: Mar 2013 Location: Yorkshire man living in County Durham	Fault warnings and sqeeling noises are not a characteristic of the car or any car, they are talking BS, contact Volvo customer services and explain your problem and what the dealer said, they will get in touch with your dealer and offer advice. __________________ XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats.

Dec 16th, 2020, 11:36	#3
j13bel New Member Last Online: Dec 16th, 2020 20:14 Join Date: Dec 2020 Location: Edinburgh	Thank you for your reply. That is what I have been trying to tell them but I’m getting no where. As for the Customer Service Department, they keep referring me back to the dealership. Round and round in circles and going no where fast!

Dec 16th, 2020, 12:00	#4
WABB Volvo Owner Last Online: Jun 18th, 2024 14:16 Join Date: Feb 2012 Location: Edinburgh	Suggest you aim for the Service Director or Dealer Principal at this branch - you should not be given the runaround on a car in this price range (not any car really!). I had an issue with Murray Volvo - this dealer's predecessor & only got resolution by involving the Group Managing Director!

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