Hi, thanks, good to hear there may yet be reason to have hope. I wonder what made them change their mind about the p2001 system.
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Originally Posted by oldairbear
As you said getting any answer, let alone a truthful one, out of Volvo appears to be less than blood out of a stone
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Volvo Mapcare were certainly useless. As you can see above, just a buck-passing generic reply. To be fair to Volvo UK, although Ms Rhodes didn't have an answer for me, she initially seemed willing to make some more enquiries, but then declined to do so because my car is registered abroad. Don't really see what that has to do with the price of fish, as this issue must concern thousands of us the world over. My UK home is not 20 miles from her office! Perhaps just a convenient way to get rid of me. I've come to see customer services departments as a "human shield" - i.e. you get a real human to talk to, but their ultimate purpose is just to shield the company from its annoying customers
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Jun 28th, 2015, 22:38
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