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Absolute nightmare Volvo assistance experience

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Old Apr 14th, 2023, 19:32   #51
sandys
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Smaller wheels whilst practical are just not sexy, in a functional country with good roads 22s would be a non issue, I reported the pothole on the council website and its been on there since Jun 22, saying that they'd fix it, so that broken road has been there for 10 months, not really acceptable and the notes from others who have reported are blowouts too, so a proper safety issue.

I will put a claim in to the council with a quote for repair from Volvo of 1800quid.
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Last edited by sandys; Apr 14th, 2023 at 20:51.
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Old Apr 14th, 2023, 19:53   #52
krzemien
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Quote:
Originally Posted by sandys View Post
Just had the pleasure of using Volvo assistance, once I realised the sos button wasn't for Volvo

ripped through a tyre in a pothole 3 inch gash, the tyre cream was doing nothing to that.

All seemed good to me, arrived with a low loader in 30 mins, decent guy who sorted us out, I was fortunate to not be far from home and have a spare 22" complete wheel in the garage, so got that and he fitted it, though initially want to go straight to dealer.

No tyre shops had a tyre, the Volvo dealer did, though +£100 over normal price, still useful to know in an emergency.



Expensive day all the same
Ouch...!
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Old Apr 15th, 2023, 08:51   #53
Wizzpop
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Quote:
Originally Posted by sandys View Post
Just had the pleasure of using Volvo assistance, once I realised the sos button wasn't for Volvo

ripped through a tyre in a pothole 3 inch gash, the tyre cream was doing nothing to that.

All seemed good to me, arrived with a low loader in 30 mins, decent guy who sorted us out, I was fortunate to not be far from home and have a spare 22" complete wheel in the garage, so got that and he fitted it, though initially want to go straight to dealer.

No tyre shops had a tyre, the Volvo dealer did, though +£100 over normal price, still useful to know in an emergency.



Expensive day all the same
I trust you are claiming for the damage.
https://www.rac.co.uk/drive/advice/r...ort-a-pothole/
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Old Apr 15th, 2023, 10:51   #54
sandys
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I will be having a go
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