2020 V60 sensus screen shutdown and car cut out

API5L · Nov 30th, 2023, 18:03

Just as I indicated to come off the dual carriageway the main centre screen went off whilst it was playing music through Spotify. I was indicating and the light continued to flash but the indicator sound also stopped . It came back to life and 100 yards up the road I stopped at traffic lights. The screen went off again and the engine cut out. Started straight away and got home ok 5 minutes later.

Only had the car 4 weeks so it’s under warranty. I’ll be calling them tomorrow but has anybody have a similar experience?

EssexExile · Nov 30th, 2023, 20:13

Ours went off when leaving the dealers after some unrelated work. By the time we got back to them the service people had gone home, so it went back in a little later and we got the usual explanation - software updated. It's never done it again.

API5L · Nov 30th, 2023, 21:07

Now I think about it I think the engine stopped at the lights because the stop/start was reactivated after the screen through a wobbler. I always turn the SS off , So maybe the car didn’t cut out.

Hopefully a software update will sort it out then

Tinu · May 14th, 2024, 21:53

My centre screen also shut down several times on the motorway today, I was also listening to spotify... screen came back on again after a few seconds without fail. Further I noticed if I drive in Pure mode, of course the shutting down of the screen was resetting the car to Hybrid mode. Of course google map had to be reset, too! Not ideal on a motorway!
Tried to book an appointment with Volvo but two to three month waiting time for system check... Does anybody have any further advise.

neilgorin · May 15th, 2024, 15:47

When the screen computer crashes or is rebooted you lose the indicator noise and some of the display in front of the driver, both on Sensus and AAOS.

If you have a Sensus car you also lose any customisation of the dials so if you've put it on "chrome rings" it goes back to the flat looking standard design.

All comes back a minute or two later.

It's just a tablet computer really, and just as prone to crash occasionally as the average Samsung etc.

Nov 30th, 2023, 18:03	#1
API5L New Member Last Online: Today 18:30 Join Date: Oct 2023 Location: North East	2020 V60 sensus screen shutdown and car cut out Just as I indicated to come off the dual carriageway the main centre screen went off whilst it was playing music through Spotify. I was indicating and the light continued to flash but the indicator sound also stopped . It came back to life and 100 yards up the road I stopped at traffic lights. The screen went off again and the engine cut out. Started straight away and got home ok 5 minutes later. Only had the car 4 weeks so it’s under warranty. I’ll be calling them tomorrow but has anybody have a similar experience?

Nov 30th, 2023, 20:13	#2
EssexExile Master Member Last Online: May 30th, 2024 20:34 Join Date: Oct 2019 Location: Cannock	Ours went off when leaving the dealers after some unrelated work. By the time we got back to them the service people had gone home, so it went back in a little later and we got the usual explanation - software updated. It's never done it again. __________________ Red XC60 Momentum T5, 2019

May 14th, 2024, 21:53	#4
Tinu New Member Last Online: May 15th, 2024 11:58 Join Date: May 2024 Location: London	Volvo V60 2023 Centre screen shut down on motorway today My centre screen also shut down several times on the motorway today, I was also listening to spotify... screen came back on again after a few seconds without fail. Further I noticed if I drive in Pure mode, of course the shutting down of the screen was resetting the car to Hybrid mode. Of course google map had to be reset, too! Not ideal on a motorway! Tried to book an appointment with Volvo but two to three month waiting time for system check... Does anybody have any further advise.

May 15th, 2024, 15:47	#5
neilgorin Senior Member Last Online: Today 16:51 Join Date: Apr 2019 Location: North Berwick	When the screen computer crashes or is rebooted you lose the indicator noise and some of the display in front of the driver, both on Sensus and AAOS. If you have a Sensus car you also lose any customisation of the dials so if you've put it on "chrome rings" it goes back to the flat looking standard design. All comes back a minute or two later. It's just a tablet computer really, and just as prone to crash occasionally as the average Samsung etc. __________________ 2023 V60 B3 Core with Blonde Leather. A classic Friday Afternoon car. Before: 2019 V60 D4 Inscription Manual ran to 105k miles. 2015 V70 D3 5 Cyl ran to 93k. 2010 V50 1.6D DrivE ran to 87k.

Nov 30th, 2023, 21:07	#3
API5L New Member Last Online: Today 18:30 Join Date: Oct 2023 Location: North East	Now I think about it I think the engine stopped at the lights because the stop/start was reactivated after the screen through a wobbler. I always turn the SS off , So maybe the car didn’t cut out. Hopefully a software update will sort it out then

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)