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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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Volvo On Call AppViews : 20168 Replies : 204Users Viewing This Thread : |
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Apr 20th, 2021, 16:20 | #1 |
Junior Member
Last Online: Sep 14th, 2022 21:33
Join Date: Nov 2019
Location: Plymouth
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Volvo On Call App
Anybody having problems?
I installed the App 18 months ago on my Samsung mobile for V60. It has always worked giving me car info and downloading destinations. For the last 7 days it has not updated car info and when I tried to download a destination it said it could not connect to the car. I logged out of the App and tried to log back in but it will not open the app. Are others experiencing this? |
Apr 20th, 2021, 16:35 | #2 |
Polestar
Last Online: Mar 23rd, 2022 14:31
Join Date: Jun 2019
Location: Wokingham
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All seems fine on my iPhone app.
Sending routes to the car is still a PITA (route usually gets forgotten if the car gets the route before the navigation has booted up), but I think that's just normal. I get all the trip stats as expected right afterwards. Are you sure your VOC subscription hasn't expired?
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Pete XC60 T8 R Design Pro |
Apr 20th, 2021, 16:51 | #3 |
Junior Member
Last Online: Sep 14th, 2022 21:33
Join Date: Nov 2019
Location: Plymouth
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Apr 20th, 2021, 17:03 | #4 |
Polestar
Last Online: Mar 23rd, 2022 14:31
Join Date: Jun 2019
Location: Wokingham
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Sorry, didn't know the car was new 18 months ago. VOC is free for the first 3 years, but will expire on change of owner.
You should be able to confirm your subscription status in the app Car-> Car Details At the bottom, you should find "Volvo On Call Subscription". You're probably fine, but I normally try the easy things first.
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Pete XC60 T8 R Design Pro |
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Apr 20th, 2021, 17:09 | #5 | |
Premier Member
Last Online: Today 15:43
Join Date: Mar 2013
Location: Yorkshire man living in County Durham
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Quote:
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XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. |
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Apr 23rd, 2021, 10:21 | #6 |
New Member
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My VOC app seems to log journeys and give car details fine. Sadly the remote start and remote unlock features don’t work, although strangely the remote locking does.
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MY20 XC60 B5 (D), previously owned V60 D4, 850 2.5 lux, 440 |
Apr 23rd, 2021, 10:55 | #7 |
Premier Member
Last Online: Today 15:43
Join Date: Mar 2013
Location: Yorkshire man living in County Durham
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Try the latest voc app update, 4.12.2
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XC90 Inscription D5 Power pulse, 2017 MY, Savile grey, Blond Nappa, Leather dash/door tops, Walnut inlays, Dark tinted windows, Air suspension, Bliss/Cross traffic alert, Xenium/7 seat comfort/Family/Winter packs, 4 zone climate, Heated rear seats. |
May 31st, 2021, 16:23 | #8 |
Volvo family member
Last Online: Apr 26th, 2024 15:02
Join Date: Apr 2021
Location: Peterborough
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Now i have this problem too. looks like i start to have this issue after locking my car through app. No idea how to fix it
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May 31st, 2021, 21:29 | #9 |
Member
Last Online: Jan 25th, 2023 20:39
Join Date: Jul 2019
Location: Kirkcaldy
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4.14.2 is now available on android
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Back to a German car again. |
May 31st, 2021, 21:52 | #10 |
Member
Last Online: Oct 3rd, 2022 18:47
Join Date: Dec 2013
Location: Hebden Bridge
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Version 5 now available on iPhone. For the first time for months remote start and remote unlocking work for me.
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V90 D4 MY2019 savile grey with winter pack |
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