Engine: TD: - Blown head casket

leonadis · Feb 26th, 2013, 12:11

Hi folks i have just joined this forum as i need to hear from others re - dealers
Yesterday i was driving from Nottingham to Lincoln when i had a red warning triangle with the message engine coolant low stop safely, as i was opposite a Volvo dealership i pulled in to top up, the technician said he would like to have a look so took the car into the work shop on returning i was told that there was no coolant in the system and that it was likely that the head casket had blown.
My car is 3 months out of warranty so they said they would contact Volvo for a good will contribution what he then told me i was gobsmacked he said Volvo needed to know what the problem was and they would have to drop the engine to investigte and that i wold have to pay £860 for this

I then contacted Volvo assist who agreed to recover me and car back to my dealership in Nottingham, when i arrived back in Nottingham the service manager asked if Lincoln had done a pressure test which they had not so it went into the workshop when 15 mins later he returned to say that i had a split hose and that he had ordered one and my car would be ready tomorrow [today], as yet i dont know what the cost will be but i am sure it wont be £860, i am still absolutley fuming at this.will let you know cost later.Can anyone beat this.

leonadis · Feb 26th, 2013, 16:14

I now have my car back working a treat,total cost £124,i feel like i have won the lottery feel sorry for people who have to use that dealership.

JamesV70R · Feb 26th, 2013, 16:54

What did they do int he end that only cost you £124 instead of £860?

James

leonadis · Feb 26th, 2013, 21:36

replaced a split hose cost of hose £12 labour £230 volvo made a good will payment of 50%, 3 hours labour

stephend · Feb 26th, 2013, 22:11

Three hours' labour for a hose? Sounds a bit excessive - is there an awful lot of dismantling to get at this hose...?

stevo48 · Feb 26th, 2013, 22:21

Sounds to me like the 1st dealership you called at was trying to do a "kwik fit" on you, either that or their "technician" is only worth paying in peanuts (think monkey)

leonadis · Feb 26th, 2013, 22:22

yes remove and replace front drive shaft hose at rear of engine

Feb 26th, 2013, 12:11	#1
leonadis New Member Last Online: Jan 30th, 2014 14:29 Join Date: Feb 2013 Location: hucknall	Blown head casket Hi folks i have just joined this forum as i need to hear from others re - dealers Yesterday i was driving from Nottingham to Lincoln when i had a red warning triangle with the message engine coolant low stop safely, as i was opposite a Volvo dealership i pulled in to top up, the technician said he would like to have a look so took the car into the work shop on returning i was told that there was no coolant in the system and that it was likely that the head casket had blown. My car is 3 months out of warranty so they said they would contact Volvo for a good will contribution what he then told me i was gobsmacked he said Volvo needed to know what the problem was and they would have to drop the engine to investigte and that i wold have to pay £860 for this I then contacted Volvo assist who agreed to recover me and car back to my dealership in Nottingham, when i arrived back in Nottingham the service manager asked if Lincoln had done a pressure test which they had not so it went into the workshop when 15 mins later he returned to say that i had a split hose and that he had ordered one and my car would be ready tomorrow [today], as yet i dont know what the cost will be but i am sure it wont be £860, i am still absolutley fuming at this.will let you know cost later.Can anyone beat this. Last edited by leonadis; Feb 26th, 2013 at 13:11. Reason: spelling mistake

Feb 26th, 2013, 16:14	#2
leonadis New Member Last Online: Jan 30th, 2014 14:29 Join Date: Feb 2013 Location: hucknall	Update I now have my car back working a treat,total cost £124,i feel like i have won the lottery feel sorry for people who have to use that dealership.

Feb 26th, 2013, 21:36	#4
leonadis New Member Last Online: Jan 30th, 2014 14:29 Join Date: Feb 2013 Location: hucknall	head gasket replaced a split hose cost of hose £12 labour £230 volvo made a good will payment of 50%, 3 hours labour

Feb 26th, 2013, 22:11	#5
stephend Premier Member Last Online: Dec 23rd, 2023 21:20 Join Date: Dec 2007 Location: S. Wales View Photos By: stephend	Three hours' labour for a hose? Sounds a bit excessive - is there an awful lot of dismantling to get at this hose...? __________________ 1989 740 GL 2.0 estate 2000 V40 2.0 (gone) 2005 Toyota Avensis 2.0 estate (gone) 2012 Ford Mondeo 2.2 TDCi estate 1999 Land Rover Discovery 2 TD5

Feb 26th, 2013, 16:54	#3
JamesV70R Forum Support Team Last Online: Yesterday 18:05 Join Date: Aug 2009 Location: Watford	What did they do int he end that only cost you £124 instead of £860? James

Feb 26th, 2013, 22:21	#6
stevo48 Premier Member Last Online: Jul 9th, 2020 20:08 Join Date: Dec 2007 Location: Halifax West yorkshire	Sounds to me like the 1st dealership you called at was trying to do a "kwik fit" on you, either that or their "technician" is only worth paying in peanuts (think monkey)

Feb 26th, 2013, 22:22	#7
leonadis New Member Last Online: Jan 30th, 2014 14:29 Join Date: Feb 2013 Location: hucknall	yes remove and replace front drive shaft hose at rear of engine

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