FRF Motors (Volvo) Swansea - Page 35

captainslow · Mar 20th, 2011, 18:05

I would like to add my thanks/approval for this service. I bought a variety of parts, which arrived in good time. It is particularly useful to me as my nearest dealer is 18 miles away, and having an older car, they require me to come in in person to order, then return when they actually have the stuff! And of course I can only go on saturday mornings.

Rufe · Mar 21st, 2011, 14:05

UPDATE: TECHNICAL ISSUES RESOLVED!:

All our systems are now finally up and running once again!

Over 2 weeks of this issue has been a real nightmare! Any way that is sorted out now thankfully.

However, now we are back online the reality of this has hit home as I now have one of the biggest back logs of work ever in front of me today. I am replying to everyone as quickly as possible, and will work through the back log of messages I have as fast as I can but please be patient with me as this amount of enquiries would take me a good few days to clear, and that's not forgetting about all the new messages I receive constantly through each day, so its going to be a bit of a challenge for me to clear this. Fortunately during this time when we had limited systems I was still able to clear around over half of the enquiries I was sent, meaning things did get done, but at a much slower rate than usual, with many people simply not able to get the help they required, due to those issues out of our control.

I am hoping that by the end of this working week I will be back on top of things, fingers crossed.

Thank you to everyone for your understanding and patience, it really is appreciated!

Simon

VanhireBoys · Mar 21st, 2011, 15:55

Simon and Mike
Again a super job and lightning quick delivery here to Galway. I priced the same order with our local dealer here and yous were €62 cheaper and thats with the delivery added... !

I now just ring the dealer here for entertainment and get a laugh !

Thanks a million gents and we will see yous for the 190k service !

tt82 · Mar 25th, 2011, 15:47

A big thanks to Simon and Mike.

Another order brilliantly dealt with and at a fantastic price. Their service is second to none.

TT82

atr42 · Mar 25th, 2011, 20:52

My thanks to Simon for remembering my request for a radio code and sending it as soon as their systems were up and running again. Top marks for service.

Doug2942 · Mar 25th, 2011, 23:54

Quote:

Originally Posted by atr42

My thanks to Simon for remembering my request for a radio code and sending it as soon as their systems were up and running again. Top marks for service.

Ditto here, thanks Simon

kev240 · Mar 26th, 2011, 10:16

A big thanks to Simon and the rest of the staff, fast service and good priced parts , brake pads & discs, and fuel filler pipe, all safely delivered.
Thanks again.
Kevin

Spirit Man · Mar 28th, 2011, 20:43

A big thanks to Simon and the gang for prompt delivery at an unbeatable price for 6 year service kit including all filters. I certainly wouldn't go anywhere else for Volvo parts.

Nick44 · Mar 29th, 2011, 19:13

Thanks Rufe and Gang,
Strech Bolts all arrived safely, and the Vadis print-out.
Service above and beyond as ever a 5 star service, even with your Volvo systems down.
Nick.

VanhireBoys · Apr 4th, 2011, 21:47

Thanks for getting my panic parts here so quickly lads.. The master cyclinder was a surprise failure.. The quick delivery was brilliant and now the car is braking up perfect and safe....

Top Job once agin...!

Mar 21st, 2011, 14:05	#342
Rufe TRADER Last Online: Sep 16th, 2016 14:55 Join Date: May 2006 Location: FRF Volvo, Swansea (Volvo Main Dealer)	UPDATE: TECHNICAL ISSUES RESOLVED!: All our systems are now finally up and running once again! Over 2 weeks of this issue has been a real nightmare! Any way that is sorted out now thankfully. However, now we are back online the reality of this has hit home as I now have one of the biggest back logs of work ever in front of me today. I am replying to everyone as quickly as possible, and will work through the back log of messages I have as fast as I can but please be patient with me as this amount of enquiries would take me a good few days to clear, and that's not forgetting about all the new messages I receive constantly through each day, so its going to be a bit of a challenge for me to clear this. Fortunately during this time when we had limited systems I was still able to clear around over half of the enquiries I was sent, meaning things did get done, but at a much slower rate than usual, with many people simply not able to get the help they required, due to those issues out of our control. I am hoping that by the end of this working week I will be back on top of things, fingers crossed. Thank you to everyone for your understanding and patience, it really is appreciated! Simon __________________ Please Click HERE to read our Feedback... // OR, Click HERE to read our FAQ's... <<< FOR ALL ENQUIRIES PHONE: 01792 790066 / 01792 784272 >>> * YOU MUST QUOTE 'C3' WHEN CALLING FOR OUR BEST PRICES! (weekdays 9am to 5pm) *

Mar 21st, 2011, 15:55	#343
VanhireBoys Member Last Online: Dec 17th, 2015 11:39 Join Date: Aug 2009 Location: Galway	Simon and Mike Again a super job and lightning quick delivery here to Galway. I priced the same order with our local dealer here and yous were €62 cheaper and thats with the delivery added... ! I now just ring the dealer here for entertainment and get a laugh ! Thanks a million gents and we will see yous for the 190k service ! __________________ '03 Volvo V40 1.9 D Sport in Virtual Blue - Sleep well my Sweet ! Gone but will never be Forgotton

Mar 25th, 2011, 15:47	#344
tt82 Forum Support Team Last Online: Nov 28th, 2022 17:33 Join Date: Jan 2009 Location: Here.... obviously!	A big thanks to Simon and Mike. Another order brilliantly dealt with and at a fantastic price. Their service is second to none. TT82 __________________ The more people I meet, the more I like my dog! 2009 V70 D5 R-Design - Jeade'en

Mar 28th, 2011, 20:43	#348
Spirit Man Junior Member Last Online: Yesterday 07:27 Join Date: Feb 2008 Location: Fife	Thanks! A big thanks to Simon and the gang for prompt delivery at an unbeatable price for 6 year service kit including all filters. I certainly wouldn't go anywhere else for Volvo parts.

Mar 29th, 2011, 19:13	#349
Nick44 Ex 850/V70 Register Keepe Last Online: Nov 22nd, 2022 15:29 Join Date: May 2006 Location: Hoo, Kent View Photos By: Nick44	Thanks Rufe and Gang, Strech Bolts all arrived safely, and the Vadis print-out. Service above and beyond as ever a 5 star service, even with your Volvo systems down. Nick. __________________ 66,145,264 GLE,265 GLE (2 off),765 GLE,740 GL Estate, G 760 GLE Estate, N 960 CDi, W 940 SE,'51 V70 T,'56 V70 T5. '57 G3 V70 D5 '10 V70 T6 AWD Polestar (Bye Bye), Wife's '03 S80 SE I like Volvos.

Mar 20th, 2011, 18:05	#341
captainslow Member Last Online: Nov 29th, 2018 22:59 Join Date: Mar 2010 Location: St Andrews	I would like to add my thanks/approval for this service. I bought a variety of parts, which arrived in good time. It is particularly useful to me as my nearest dealer is 18 miles away, and having an older car, they require me to come in in person to order, then return when they actually have the stuff! And of course I can only go on saturday mornings.

Mar 25th, 2011, 20:52	#345
atr42 New Member Last Online: May 10th, 2012 21:46 Join Date: Mar 2008 Location: Washington	My thanks to Simon for remembering my request for a radio code and sending it as soon as their systems were up and running again. Top marks for service.

Mar 26th, 2011, 10:16	#347
kev240 Master Member Last Online: Mar 27th, 2024 22:09 Join Date: Dec 2001 Location: OBAN	A big thanks to Simon and the rest of the staff, fast service and good priced parts , brake pads & discs, and fuel filler pipe, all safely delivered. Thanks again. Kevin

Apr 4th, 2011, 21:47	#350
VanhireBoys Member Last Online: Dec 17th, 2015 11:39 Join Date: Aug 2009 Location: Galway	Thanks for getting my panic parts here so quickly lads.. The master cyclinder was a surprise failure.. The quick delivery was brilliant and now the car is braking up perfect and safe.... Top Job once agin...! __________________ '03 Volvo V40 1.9 D Sport in Virtual Blue - Sleep well my Sweet ! Gone but will never be Forgotton

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