Oil Filter stuck

[griston64]

Originally Posted by Beadybc

Got the sandwich plate out and you guys were correct that seal has definitely seen better days. The stud looks ok though.

That stud was a bit of a bugger to get off when I removed mine but I thought it was around 19mm socket

[Beadybc]

Originally Posted by Ian21401

Phone your normal main dealer or FRF. (01792 790066 or 01792 784272 )
They sometimes take a while to answer or line clears but don’t despair, just give it a while and try again.

Just had a call with my local Volvo dealership, as you warned it took a lot of tries to get through to them but eventually someone picked up and told me to send him an email with all the part numbers. 10 minutes later he called me back and said that I could come and collect the new seal and two hoses tomorrow from 8:30am, I tell you what these Volvo guys provide a quick service, it’s almost as if they made and sold the car.

[Ian21401]

My comment about “take a while to answer” etc. was referring to FRF. I have a dedicated parts tel. no. for my main dealer and it usually answers fairly quickly, but if I use the dealer’s main number, ( dealer was Mill but is now Stoneacre, Volvo, Newcastle ) I have to go through the main switchboard and be put through to the relevant department and if the main switchboard is busy with all sorts of other calls it can take a while to answer.