How to keep adding costs to a problem .

[sheerwater]

Please also see my posts under V70 forum on this topic for problem and fix. Very soon after the Volvo dealer serviced our volvo V70 diesel it lost all power and went into limp home mode. As it had only just been serviced it was dragged back to the dealer. Nearly £60 lighter my wife gets a print out stating that the turbo is overboosting and the turbo is on the way out. ''Repairs madam will be £1200 plus''. Luckily she refused threatening to set fire to the car in a field first!!!! The problem solving brain narrowed this down to the MAF or Airflow Meter depending how you like to describe it and inspection of the turbo showed no problems. A new one plus getting the fault codes removed cost just over £250 at a Bosch specialist. Now this begs the question who would have had to fork out the cost of the turbo repairs once a new turbo had been fitted and the original problem still existed. From internet articles on volvos costs the total repairs would have run around the £2000 mark!!!!
PS my wife has just informed me that the dealer had asked her if she wanted to order the part there and then. Now that would make the case interesting. Did she order it as a result of dianosis or would the dealer argue that she requested that they changed the part!! Nige

[vjck_uk]

We have all seen that women on their own tend to be an automatic victim in the eyes of the cowboys.
How could overboost be down to the turbo?
I would think that if the turbo was knackered then the boost would be low.
Surely the wastegate controls the pressure maximim and the turbo merely supplies extra to what's requiered.
I would distance myself from these tossers.

[sheerwater]

Ah but the answer from the dealership was clear. Despite having a piece of grubby paper stating that it was overboost the garage says that it was underboost. Oh yea!!! The turbo on these engines is controlled via the ECU which in turn operates a solenoid valve to control the flow of air to the wastegate. Down goes the Air mass Meter, ECU places car in limp home mode..i.e. shuts down turbo by doing something to the wastegate and hey presto lack of power. What is especially worrying is that the VOLVO DEALERSHIP claimed that the master technician with 30 years experience used the VADIS system and still came up with an incorrect diagnosis..and guess who got the bill..and guess who diagnosed the real problem..ME.
Cheers Nige

[bulldog]

Someone who I work with had a similar experience, but with a Renualt. She had a squealing from the engine, and the belts were all checked and were fine. Off to the dealer she went, and they said it was a bearing that was going, leaking oil because of it, onto the cambelt. All HAD to be replaced. Asked if it was safe to drive home, the response came that 'it shouldn't be driven at all'! So, the work was done costing £600 plus, and when she went to pick it up, guess what, the squealing was still there. Now she is not the sort of person you want to con, so all the work was free, including parts. The service manager was miffed to say the least, but not because the work was free I think, but because the cheap work required to sort it was not included in the expensive stuff by the 'engineer'.

Myself, I'm loathed to go to a dealer, and will use someone who actually wants to deal with customers, treat there cars with a bit of care. I've got a great mechanic, sort of cheap, and does know what he's talking about.

[sheerwater]

Agreed but as we are all to aware these days the manufacturers neatly sew the market up with their ecus,computers and very expensive bits that go wrong and are only obtainable from them. My daughter has a 2 year old renault clio. The French supermarkets and attached car shops do not stock oil filters for clios of this year. Market sewn up I would say. Secondly the ecus are so set up that very expensive software is needed to diagnose. Cost of a clio key plus programming??? Quoted £159 from a dealer!!!!!!!! I can see the manufacturers point to some extent as they designed and built the systems (even though cars are virtually nothing more than a kit of aftermarket suppliers such as bosch) Cars however are almost unique in the fact that the dealer is the only place to get codes etc to repair their faulty product at your cost. Manufacturers beware. Hyundai have already thrown the glove down with a 5 year warranty and I understand that this was 10years in the States. Fair enough they have had 100 years to perfect cars and for some reason they keep making mistakes usually at our cost.
Nige