Vodafone 100GB SIM not working - Page 6

Beavis · Sep 25th, 2019, 20:19

I can confirm that mine now works. I have registered successfully on an iPhone using chrome running latest iOS software. Worked first time and now received the email confirming its set up and email verified.
Good luck to everyone else.

Thank you to MTilling for their help. My local dealer wasn’t interested in getting this working, if I was closer to your dealership I’d be being my car to you in the future.
Cheers

Beavis · Sep 25th, 2019, 20:41

Not sure what happened to my post #50. It didn’t appear so I refused it and now both show, but the original shows as being reported and edited by someone else. Please ignore duplication.

tem · Sep 25th, 2019, 21:45

Quote:

Originally Posted by Beavis

Not sure what happened to my post #50. It didn’t appear so I refused it and now both show, but the original shows as being reported and edited by someone else. Please ignore duplication.

It appears to have been edited by one of the Forum Support Team.

tem.

Boxzoo · Sep 26th, 2019, 08:35

Quote:

Originally Posted by Beavis

I can confirm that mine now works. I have registered successfully on an iPhone using chrome running latest iOS software. Worked first time and now received the email confirming its set up and email verified.
Good luck to everyone else.

Thank you to MTilling for their help. My local dealer wasn’t interested in getting this working, if I was closer to your dealership I’d be being my car to you in the future.
Cheers

Yes I’m the same. Mine now working after an inordinate amount of messing about and no help from the dealer (who had not set it up properly and chucked the credit card which the SIM had been popped out of in the boot and left it there).

My main advice for anyone reading this thread is that this product is not supplied by Vodafone despite the name. It’s a totally different arm. So ringing “Vodafone” will get you absolutely nowhere. They don’t even recognise the SIM numbers, they say “that’s not one of our numbers” and simply cannot help you.

The number to call for support for this in car Vodafone is 0808 0044 853. Only call that number. I called and was sorted within two minutes.

My thanks again also to MTilling and all.

MtillingVolvo · Oct 4th, 2019, 07:58

Hi,

Summary of some information published by Volvo today internally:

"•We are aware of a small number of bugs relating to account registration that are affecting the smooth installation of P-SIMs to customers’cars.

We encourage you to read the following information for helpful tips and advice (instructions I've put on previous posts)

As a general piece of advice, just sticking the P-SIM into the slot and expecting it to connect automatically will NOT work.

We are using a global Vodafone P-SIM that works in a different way to data SIM cards bought in the UK for this purpose.

For this reason, it is imperative that you follow the instructions as there are additional steps required to provision the service, particularly the roaming setting and the APN address.

•Do check that the vehicle is online (globe in top left-hand corner of the centre screen) before trying to create an account. Without this, whilst your device will be connected to the vehicle hotspot, you won’t have any internet access.

•Once the P-SIM has accessed the Vodafone network, the next stage is to create a customer account. We have found Apple devices(and the Safari browser in particular) to be unstable due to the way in which they cache data. Best results have been seen from using non-Apple devices with either Chrome or Firefox, in incognito/private mode. However, if you only have access to Apple devices, use any browser except Safari. We are working with Vodafone to improve this service.

•NB. The oneyear or 100GB data package does not start until the user has created a Vodafone account.Therefore, if the user is having difficulties and has not yet been able to create an account, they are not losing out on their data allowance"

karlak · Oct 6th, 2019, 15:13

Any chance Volvo would supply one of these for a 2019 Model owner ?

MtillingVolvo · Oct 6th, 2019, 15:41

Quote:

Originally Posted by karlak

Any chance Volvo would supply one of these for a 2019 Model owner ?

Youd need to ask your supplying dealer nicely!

karlak · Oct 6th, 2019, 16:14

Quote:

Originally Posted by MtillingVolvo

Youd need to ask your supplying dealer nicely!

Handily for me, it was Bells

MtillingVolvo · Oct 6th, 2019, 16:22

Quote:

Originally Posted by karlak

Handily for me, it was Bells

Even better! What's your reg and who looked after you?... Email me at mtilling@bellsmotorgroup.co.uk if you like. I'll get one sorted for you.

karlak · Oct 6th, 2019, 16:32

Quote:

Originally Posted by MtillingVolvo

Even better! What's your reg and who looked after you?... Email me at mtilling@bellsmotorgroup.co.uk if you like. I'll get one sorted for you.

Now that is what I call Service

Cheers, email sent

Oct 4th, 2019, 07:58	#55
MtillingVolvo Sales Monkey @Volvo Npton Last Online: Jul 2nd, 2023 08:57 Join Date: Feb 2011 Location: Northampton	Hi, Summary of some information published by Volvo today internally: "•We are aware of a small number of bugs relating to account registration that are affecting the smooth installation of P-SIMs to customers’cars. We encourage you to read the following information for helpful tips and advice (instructions I've put on previous posts) As a general piece of advice, just sticking the P-SIM into the slot and expecting it to connect automatically will NOT work. We are using a global Vodafone P-SIM that works in a different way to data SIM cards bought in the UK for this purpose. For this reason, it is imperative that you follow the instructions as there are additional steps required to provision the service, particularly the roaming setting and the APN address. •Do check that the vehicle is online (globe in top left-hand corner of the centre screen) before trying to create an account. Without this, whilst your device will be connected to the vehicle hotspot, you won’t have any internet access. •Once the P-SIM has accessed the Vodafone network, the next stage is to create a customer account. We have found Apple devices(and the Safari browser in particular) to be unstable due to the way in which they cache data. Best results have been seen from using non-Apple devices with either Chrome or Firefox, in incognito/private mode. However, if you only have access to Apple devices, use any browser except Safari. We are working with Vodafone to improve this service. •NB. The oneyear or 100GB data package does not start until the user has created a Vodafone account.Therefore, if the user is having difficulties and has not yet been able to create an account, they are not losing out on their data allowance" __________________ Main Dealer Based in Northampton mtilling@bellsmotorgroup.co.uk

Oct 6th, 2019, 15:13	#56
karlak Junior Member Last Online: Sep 14th, 2023 08:10 Join Date: Jul 2018 Location: bedfordshire	Any chance Volvo would supply one of these for a 2019 Model owner ? __________________ now gone - XC90 (my19). R-Design, Winter pack, Savile Grey, Retractable tow bar. G Reg 240 GL Estate automatic.

Sep 25th, 2019, 20:19	#51
Beavis Premier Member Last Online: Jun 19th, 2023 08:14 Join Date: Aug 2006 Location: Wiltshire	I can confirm that mine now works. I have registered successfully on an iPhone using chrome running latest iOS software. Worked first time and now received the email confirming its set up and email verified. Good luck to everyone else. Thank you to MTilling for their help. My local dealer wasn’t interested in getting this working, if I was closer to your dealership I’d be being my car to you in the future. Cheers

Sep 25th, 2019, 20:41	#52
Beavis Premier Member Last Online: Jun 19th, 2023 08:14 Join Date: Aug 2006 Location: Wiltshire	Not sure what happened to my post #50. It didn’t appear so I refused it and now both show, but the original shows as being reported and edited by someone else. Please ignore duplication.

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