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44k engine blown, warranty company not interestedViews : 8837 Replies : 74Users Viewing This Thread : |
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Dec 8th, 2016, 16:44 | #71 |
Master Member
Last Online: Jul 27th, 2020 23:19
Join Date: Aug 2015
Location: Chatham
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I'm in support, the same as everyone else in this thread, but do you really want to deal with them again after this? If it were me (& depending on the outcome of course) I'd want a refund on the rest of the term of the warranty & I'd take my business elsewhere. I would also go public with this to warn others. But that's just me :-)
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2008 C70 D5 SE Lux Nav Geartronic Last edited by phil1968; Dec 8th, 2016 at 16:47. |
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Dec 9th, 2016, 17:53 | #72 |
The Dumb Blonde
Last Online: Mar 17th, 2019 10:58
Join Date: Mar 2014
Location: Bangor, Gwynedd
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I agree, I wouldn't want a car warranted by them and now know to look out of the company on my next purchase as it clearly isn't a warranty worth having!
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2014 Skoda Octavia vRS with loads of toys! ex 2012 V50 1.6D DRIVe SE Lux, 2008 XC70 D5 AWD SE Geartronic, 2004 S40 2.0D SE, 2008 C30 1.6 S & 2000 C70 2.0T |
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Dec 9th, 2016, 20:59 | #73 |
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Last Online: Mar 20th, 2021 22:30
Join Date: Jan 2015
Location: Aberdeenshire
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Hi fellow forumites. If you can, I'd appreciate your views on this:
http://www.volvoforums.org.uk/showthread.php?p=2206758 |
Mar 2nd, 2017, 21:30 | #74 |
Junior Member
Last Online: Mar 20th, 2021 22:30
Join Date: Jan 2015
Location: Aberdeenshire
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Hello 1 and all.
I felt I should close this thread with an outcome and situation. The car was finally received back from Volvo yesterday. The engine was replaced under warranty, and they paid me a small compensatory sum for the inconvenience. I had to pay for the fuel pipes and my wipers and brakes were needing replacement as they'd sat idle so long... I was too tired to fight that battle. I must say that almost 6 months without our car has been a real test (understatement of the year) and I wish there was more of a penalty for the warranty company who should have paid out in September 2016... Regardless, the car is back, and I have to openly thanks: 1. everyone in this thread who supported me 2. one user in particular who I have contacted privately, who is an independent assessor and performed an assessment for us because of this forum I've learnt a few lessons, one of which is that insurance companies really are shaftstards, and they will go to lengths to shut out claims. I imagine that most people would have given up on this one, as would I, had I been able to afford a replacement engine. The Ombudsman process is good, but time consuming and is more suited to financial transactions than vehicles. I am genuinely grateful that we live in a country that has these methods of recourse in place and that they actually perform. I come from a place (check my username...) that this would never happen. If anyone has any questions about the outcome, the process or anything else that they feel remain unanswered, the least I can do is detail it here. Please let me know. Thanks again |
Mar 2nd, 2017, 21:32 | #75 |
The Dumb Blonde
Last Online: Mar 17th, 2019 10:58
Join Date: Mar 2014
Location: Bangor, Gwynedd
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Glad you got a result in the end, time to put some miles on and enjoy it!! Shame about the hassle but the big 90 is a cracking car, sure you'll enjoy having it back and that softens the blow of being messed about
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2014 Skoda Octavia vRS with loads of toys! ex 2012 V50 1.6D DRIVe SE Lux, 2008 XC70 D5 AWD SE Geartronic, 2004 S40 2.0D SE, 2008 C30 1.6 S & 2000 C70 2.0T |
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engine, mapfre, warranty, xc90 |
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