Volvo C30 2.0D "Shark Performance" nightmare! - Page 13

iantowil · Dec 24th, 2015, 10:44

Thanks for answering. Interesting view on a remap.

benr7310 · Dec 24th, 2015, 12:37

Stop letting Volvo work on your car - they are charging way too much for guess work. Get someone on here with vida to read the codes, then we can help with diagnosis & fixing the problem.

I know it's not what you want to hear but you've been clutching at straws from the start someone needs to lock this thread. It isn't constructive as you have done nothing to help your situation. You have no legal case. You have not followed the required complaint process. You're dead in the water.

If you went to shark straight away I'm sure they would have discussed a refund but you didn't. When I had my car mapped by Celtic tuning they offered a 14day cooling off period where I could have the car returned to standard and get a full refund, I'm sure shark would have if you told them about it right away.

Give up before you spend more time and money on this.

If you want a specialist opinion speak with HLM tuning, they have worked on mine before and really know their stuff with these cars and the 2.0d engines. A mate also had his mapped by them (videos on YouTube).

iantowil · Dec 24th, 2015, 14:14

Quote:

Originally Posted by benr7310

If you went to shark straight away I'm sure they would have discussed a refund but you didn't. When I had my car mapped by Celtic tuning they offered a 14day cooling off period where I could have the car returned to standard and get a full refund, I'm sure shark would have if you told them about it right away.

Not sure they would have, given that doesn't seem to be their standpoint. I like the 14 day cooling off period offered by Celtic tuning though - sounds a very sensible way to do business, especially in cases like this - or rather to avoid cases like this.

alfadave11 · Dec 24th, 2015, 23:15

I cant believe that you haven't taken car back to shark ......im sure they have a dyno .......that can read live data to pin point the fault real time rather than Volvo plugging in to read tickover values if shark write their own maps im sure he can read live data better than a Volvo technician of average ability ....when I was in the trade years ago ,any problematic cars went to local rolling road and they sorted as they could load engine exactly without worrying about traffic and speed limits ....and it was way cheaper

so my advice is have a good xmas then get on phone and arrange something...im sure this would be beneficial to both parties

AndyMcc · Dec 25th, 2015, 08:36

This is the best thread on this forum ever !

Cantankerous One · Dec 25th, 2015, 09:16

Having read through this thread I get the impression that by ignoring

the many (and oft repeated) sensible suggestions from everyone (including Shark) the OP simply wants to carry on complaining and slagging off Shark rather than admit he's the author of his own misfortune and take any of the advice as to how to get things sorted!

Cantankerous One · Dec 25th, 2015, 09:18

Duplicate post

s40futureproof · Dec 25th, 2015, 09:56

Hi Yalrafai,

Yesterday, I was having drinks with the senior legal partner in the firm in the city where I am a financial controller and ran your case past him. He is a big car boffin and changes his cars every six months, from Audi S5 to 911 GT3 and MB C63.

his judgement may have been a bit impaired due to the drink but he had a look at this thread and simply replied:

" Yalrafai from the start seem to have gone out of his way to try to discredit Shark publicly instead of following what would have been reasonable action by a reasonable person to try and resolve the problem with Shark. Yalrafi has chosen to do so before having definitive confirmation of what is the malfunction and what caused it. Maybe Yalrafi has something to hide i.e. Incorrect/ incomplete service history like failing to change fuel filter or fap fluid/reset on time or at all"

He also mentioned:

"If there is even a single post anywhere on public domain by someone who says that he/she changed their mind about using Shark based on this thread here, shark will have a strong case against Yalrafi in court for deformation of character and loss of income"

Although I feel for you that your car isn't as good as it should be at the moment, It seems that you have been digging yourself into a hole from the beginning by not allowing Shark to look at the problem with your car much sooner, having two other garages work on your car with regards to this problem (no telling if they improved or made things worse as unable to give you definitive read out of what is actually wrong with your car at the moment) and also ambiguity over whether major service items like fap fluid change/reset and fuel filter change have been done?

Tbh, I don't see how your thread is adding value to this community at the moment. All it is telling me is that you don't like Shark without actually telling us what they have done wrong, because you yourself do not know what is wrong with your C30. You just use the timeline to assign blame on to Shark without showing concrete proof and without been able to have a credible third party source to back you up. Please do not take it the wrong way, as everyone here would love to know what truly happened with your car so that we can apply the lessons here on our motors but at the moment it feels that you are relieving your frustration on to Shark because time wise it is convenient.

simonsen · Dec 25th, 2015, 15:22

Hi people when i had my car remapeed ( volvo c30 d5 by shark ) as soon as i left them engine management light turned on. I was fuming saying Shark is at fault so i called them as always crew at shark was very helpful and tried to help as much as they could. when i took my car locally it turned out my EGR valve was busted, there you go NOT THEIR FAULT but i was convinced that they damaged it. They know what they doing . I had and automatic and i was informed that i shouldn't go high with torque etc and i shouldn't take limiter of first and second gear. Everything was done in nice pleasant atmosphere i was informed about potential problems. So from my experience i can say that there was underlying problem with your car and you simply prefer to blame shark.

JulianT · Dec 25th, 2015, 23:08

Shark - you are making this so much worse than it needs to be. This is currently a 'loose loose' for you.

From a business point of view, it does not matter if it's your fault or not. Your reputation is dying here... every time a potential customer Googles you, this topic will appear. It will take Google a few weeks to re sample the site and then this will top the search results. Potential customers are going to run a mile, they just won't take the risk.

The Sarcastic replies and convenient new member comments just make you look like a bunch of cowboys. You need to bite the bullet and close this down before your business reputation dies.

Dec 24th, 2015, 12:37	#122
benr7310 Master Member Last Online: Dec 29th, 2023 17:48 Join Date: Sep 2011 Location: Thurrock	Stop letting Volvo work on your car - they are charging way too much for guess work. Get someone on here with vida to read the codes, then we can help with diagnosis & fixing the problem. I know it's not what you want to hear but you've been clutching at straws from the start someone needs to lock this thread. It isn't constructive as you have done nothing to help your situation. You have no legal case. You have not followed the required complaint process. You're dead in the water. If you went to shark straight away I'm sure they would have discussed a refund but you didn't. When I had my car mapped by Celtic tuning they offered a 14day cooling off period where I could have the car returned to standard and get a full refund, I'm sure shark would have if you told them about it right away. Give up before you spend more time and money on this. If you want a specialist opinion speak with HLM tuning, they have worked on mine before and really know their stuff with these cars and the 2.0d engines. A mate also had his mapped by them (videos on YouTube). __________________ V60 D5 215 (pre-facelift) Ex-S40 Sport 2.0d with 180bhp & 300lbft

Dec 25th, 2015, 09:16	#126
Cantankerous One VOC Member Last Online: Apr 14th, 2024 17:42 Join Date: Aug 2014 Location: Banks, West Lancashire	Having read through this thread I get the impression that by ignoring the many (and oft repeated) sensible suggestions from everyone (including Shark) the OP simply wants to carry on complaining and slagging off Shark rather than admit he's the author of his own misfortune and take any of the advice as to how to get things sorted! __________________ Tony 2014 (2014MY) XC60 AWD D5 215 SE Lux Nav Geartronic Previously: 2010 V70 D5 SE Lux Nav Geartronic, 2007 V50 D5 Geartronic, 1983 360 (IAM member since 1986) Last edited by Cantankerous One; Dec 25th, 2015 at 09:21.

Dec 25th, 2015, 09:18	#127
Cantankerous One VOC Member Last Online: Apr 14th, 2024 17:42 Join Date: Aug 2014 Location: Banks, West Lancashire	Duplicate post Last edited by Cantankerous One; Dec 25th, 2015 at 09:24.

Dec 25th, 2015, 09:56	#128
s40futureproof Junior Member Last Online: Apr 18th, 2016 20:31 Join Date: Dec 2015 Location: Bromley/Strood	Hi Yalrafai, Yesterday, I was having drinks with the senior legal partner in the firm in the city where I am a financial controller and ran your case past him. He is a big car boffin and changes his cars every six months, from Audi S5 to 911 GT3 and MB C63. his judgement may have been a bit impaired due to the drink but he had a look at this thread and simply replied: " Yalrafai from the start seem to have gone out of his way to try to discredit Shark publicly instead of following what would have been reasonable action by a reasonable person to try and resolve the problem with Shark. Yalrafi has chosen to do so before having definitive confirmation of what is the malfunction and what caused it. Maybe Yalrafi has something to hide i.e. Incorrect/ incomplete service history like failing to change fuel filter or fap fluid/reset on time or at all" He also mentioned: "If there is even a single post anywhere on public domain by someone who says that he/she changed their mind about using Shark based on this thread here, shark will have a strong case against Yalrafi in court for deformation of character and loss of income" Although I feel for you that your car isn't as good as it should be at the moment, It seems that you have been digging yourself into a hole from the beginning by not allowing Shark to look at the problem with your car much sooner, having two other garages work on your car with regards to this problem (no telling if they improved or made things worse as unable to give you definitive read out of what is actually wrong with your car at the moment) and also ambiguity over whether major service items like fap fluid change/reset and fuel filter change have been done? Tbh, I don't see how your thread is adding value to this community at the moment. All it is telling me is that you don't like Shark without actually telling us what they have done wrong, because you yourself do not know what is wrong with your C30. You just use the timeline to assign blame on to Shark without showing concrete proof and without been able to have a credible third party source to back you up. Please do not take it the wrong way, as everyone here would love to know what truly happened with your car so that we can apply the lessons here on our motors but at the moment it feels that you are relieving your frustration on to Shark because time wise it is convenient. Last edited by s40futureproof; Dec 25th, 2015 at 11:24.

Dec 24th, 2015, 10:44	#121
iantowil Senior Member Last Online: Mar 31st, 2024 22:17 Join Date: Feb 2011 Location: Neath	Thanks for answering. Interesting view on a remap.

Dec 24th, 2015, 23:15	#124
alfadave11 Senior Member Last Online: Jan 21st, 2016 19:35 Join Date: Sep 2015 Location: wirral	I cant believe that you haven't taken car back to shark ......im sure they have a dyno .......that can read live data to pin point the fault real time rather than Volvo plugging in to read tickover values if shark write their own maps im sure he can read live data better than a Volvo technician of average ability ....when I was in the trade years ago ,any problematic cars went to local rolling road and they sorted as they could load engine exactly without worrying about traffic and speed limits ....and it was way cheaper so my advice is have a good xmas then get on phone and arrange something...im sure this would be beneficial to both parties

Dec 25th, 2015, 08:36	#125
AndyMcc Member Last Online: Sep 27th, 2019 17:18 Join Date: Feb 2012 Location: Lancaster	This is the best thread on this forum ever !

Dec 25th, 2015, 15:22	#129
simonsen Member Last Online: Jan 27th, 2021 19:02 Join Date: Oct 2012 Location: redditch	Hi people when i had my car remapeed ( volvo c30 d5 by shark ) as soon as i left them engine management light turned on. I was fuming saying Shark is at fault so i called them as always crew at shark was very helpful and tried to help as much as they could. when i took my car locally it turned out my EGR valve was busted, there you go NOT THEIR FAULT but i was convinced that they damaged it. They know what they doing . I had and automatic and i was informed that i shouldn't go high with torque etc and i shouldn't take limiter of first and second gear. Everything was done in nice pleasant atmosphere i was informed about potential problems. So from my experience i can say that there was underlying problem with your car and you simply prefer to blame shark.

Dec 25th, 2015, 23:08	#130
JulianT Volvo V60 1.6D e Last Online: Apr 16th, 2018 17:47 Join Date: Apr 2010 Location: Reading	Shark - you are making this so much worse than it needs to be. This is currently a 'loose loose' for you. From a business point of view, it does not matter if it's your fault or not. Your reputation is dying here... every time a potential customer Googles you, this topic will appear. It will take Google a few weeks to re sample the site and then this will top the search results. Potential customers are going to run a mile, they just won't take the risk. The Sarcastic replies and convenient new member comments just make you look like a bunch of cowboys. You need to bite the bullet and close this down before your business reputation dies.

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