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S60 & V60 '18> / XC60 '17> / S90 & V90 '16> / XC90 '15> General Forum for the SPA-platform 60- and 90-series models |
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V60 - power tailgate sinks a few inches after openingViews : 16124 Replies : 82Users Viewing This Thread : |
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Feb 2nd, 2024, 09:33 | #61 |
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V60 tailgate
Taking my car into Johnson’s Volvo, to allow them to carry out a diagnosis on my car to determine if the struts are faulty. It will cost £168 *******
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Feb 14th, 2024, 12:24 | #62 | |
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Quote:
Update on this…. I ordered the Stabilus 447464 Powerise struts from Autodoc at a cost of £435. Delivery is fairly lengthy at nearly 2 weeks but I have fitted the struts (pair) and they work fine. Very straightforward job which took about an hour as I was careful not to damage the trim pieces as I was removing them. No coding involved but make sure you follow the installation instructions regarding calibration etc |
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Mar 6th, 2024, 16:27 | #63 |
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posted in error
Last edited by madmozza1981; Mar 6th, 2024 at 16:37. |
Apr 18th, 2024, 16:56 | #64 |
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V60 2019 Tailgate power strut failure
Another tailgate issue!
As per all the other posts my July 2019 tailgate has started exhibiting the same issue - tailgate opens (not quite fully) but then drops rapidly to half way. Seems to be a corroded spring issue. I contacted Volvo UK who then registered a complaint on my behalf and within 2 days was given a final response that no action to be taken! This in spite of me submitting videos of the problem. They suggested I take it to a main dealer and get them to assess and request whether a goodwill request contribution may be considered so I will follow this up but not holding my breath. Vehicle has only done 34000 miles and I estimate tailagte has only been cycled around 1500 times as it is not used that frequently. Having worked in the motor industry for some time, including design and development, for such a component to fail after such a short time is unacceptable. I cannot believe that any other manufacturer would have such a component fail so easily after such a short service life. This is a major safety and design issue which Volvo seem to be ignoring completely. I have also been quoted around £1000 to repair so if dealer is not forthcoming on goodwill I will try to source struts myself and replace. Most frustrating as otherwise the vehicle is great. |
May 22nd, 2024, 15:30 | #65 |
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Head cut open!
Agree that in general the V60 is great, as was my V50 and V70, but ... last week I nearly knocked myself out after banging my head on a 'dropped' tailgate and falling back onto the pavement - it caught me out completely. Bleeding cut and a trip to hospital. Very annoying. Has anyone else had any luck getting Volvo to replace these struts as a 'gesture of goodwill' or threat of legal action? I've sent a long message to my local dealer - will post back with results.
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May 22nd, 2024, 17:03 | #66 | |
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__________________
2019 V60 Momentum Pro T5 Denim Blue, blond interior, electric deployed towbar. 1957 Morgan Plus 4 |
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May 22nd, 2024, 22:11 | #67 |
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Volvo has also replied to me now stating they won't be doing anything. I've raised a complaint with the ombudsman but states that could take six months.
In the mean time ordered replacement parts online. Got them for about £220 on eBay from Germany. |
May 24th, 2024, 16:32 | #68 |
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Volvo V60 tailgate struts
Are they from Deffner Autotechnik? They are £264 so maybe different? Either way would be keen to know how you get on, if they fit and work properly etc. as need some myself.
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May 24th, 2024, 17:16 | #69 |
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Yeah that’s the ones! I totally low balled it at £220. Was more than that. They’re coming next week, will update on how I get on.
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May 26th, 2024, 13:34 | #70 |
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Great thanks. I might have to order some anyway as fed up with hitting my head. Volvo couldn't care less ... what a surprise.
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Tags |
pump, sinks, struts, tailgate, v60 |
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