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0252 D5 Injectors, Starting Problem What volvo contribution?

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Old Dec 8th, 2007, 11:09   #1
sail&fish
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Default 0252 D5 Injectors, Starting Problem What volvo contribution?

Only 5 months a Volvo owner (02/52 V70 D5 82,000 miles) and I have started having winter starting problems. Reading this forum I guessed it may be injectors but took it to a local specialist just in case. He put it on the diagnostic (no fault found) and cleaned the injectors. The problem is still there and it requires a lot of cranking to start- this morning 7 degrees centigrade.

I have contacted the local Volvo dealer and booked it in for next week. He said they have had some problems with 2002 cars and that if it was injectors he would contact Volco UK for a contribution. He also pointed out that the car has not been volvo serviced for the last 2 years; it has been serviced in a volvo specialist.

So my question is what sort of contributuon should I be looking for from Volvo and what sort of noises should I make to them?

thanks in advance
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Old Dec 8th, 2007, 11:59   #2
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Hello and welcome to the forums.

This might be of interest.

http://www.volvoforums.org.uk/showth...ector+problems
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Old Dec 8th, 2007, 17:58   #3
Paul Clifton
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At that age and mileage I doubt there will be any contribution at all, but its worth pressing the point you never know.

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Old Dec 11th, 2007, 12:28   #4
sail&fish
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Thanks for help.

Well today the dealer diagnosed the need for 5 injectors. He had spoken to Volvo UK who said they could not assist as the car had not been fully main dealer serviced, though injectors are not a service item.

I then spoke to Volvo Customer Relations (08457 564636). They could not express an opinion:
  • about the length of time injectors should last.
  • whether it was primarily a 2002 model problem.
  • whether dealer servicing would have extended the life of the injectors.
  • if 2 pence a mile as the running costs for injectors seemed a lot.

They did say that the last 3 independent volvo specialist services did not constitute a volvo service history and therefore they could not show goodwill in this case.

So £1500 it is and I'll never recommend a D5 to anybody if they are worried about running costs.
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Old Dec 11th, 2007, 12:44   #5
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That's a pity, if not unexpected

You might want to investigate other sources for the injectors, when all's said and done they are just another part (made by Bosch I believe or some other large automotive component company if not) and I suspect you will pay a LOT of money for the "Volvo" stamp on the side of the box.

A good diesel specialist should be able to help you if someone can recommend one in your area?

Cheers,
John
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Old Dec 11th, 2007, 12:52   #6
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Hi,

Given that the volvo independent is an ex volvo mechanic and the garage used volvo recommended service components (filters oil etc) then that service is as good as a volvo dealers service - especially for warranty claims - the tie between volvo dealer servicing and car warranties has been broken by trading standards/competition/whatever..

For Volvo to say that it is not good enough would be say that any independent serving is no good - including for warranty claims.

You would be best off advising VCUK of this fact and tell them to look forward o their day in court..
Given that a number of people have had issues with D5 injectors, you are not the only one..

Get your papers from your local county court and see your local CAB and speak to your trading standards people..

Des. . .
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Old Jan 7th, 2008, 16:05   #7
james barrett
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Quote:
Originally Posted by sail&fish View Post
Only 5 months a Volvo owner (02/52 V70 D5 82,000 miles) and I have started having winter starting problems. Reading this forum I guessed it may be injectors but took it to a local specialist just in case. He put it on the diagnostic (no fault found) and cleaned the injectors. The problem is still there and it requires a lot of cranking to start- this morning 7 degrees centigrade.

I have contacted the local Volvo dealer and booked it in for next week. He said they have had some problems with 2002 cars and that if it was injectors he would contact Volco UK for a contribution. He also pointed out that the car has not been volvo serviced for the last 2 years; it has been serviced in a volvo specialist.

So my question is what sort of contributuon should I be looking for from Volvo and what sort of noises should I make to them?

thanks in advance
I too have a 2002 V70 D5 with 77,000 miles on the clock which has just required all the fuel injectors to be replaced. Would not start intermittently, and after 3 AA men misdiagnosing it as a)camshaft sensor b) fuel rail, and c) new fuel pump (back one by fuel tank) in 2 rotten weeks, we finally ascertained the real problem, and all in the lead up to Christmas. Nice Christmas present of a bill for £1350.

This is obviously a design fault judging by the number of posts on the matter, and the reports of various vehicles (yes even diesels) catching on fire abroad. Yet Volvo UK are refusing me any compensation at the moment. They recalled all D5 S60s for problems with fuel leaks (SAME ENGINE) yet didn't bother with the V70 D5s. When I asked them why they skirted around the issue by saying that they responded to the complaints they had from dealerships about each specific model, but it begs the question, if it was deemed to be a problem in the S60 D5s, why was it also not deemed a problem in the same engine V70???

We bought the car in 2006 with full Volvo dealership history from a Volvo specialist garage - the car has been serviced just once by them, and they use full Volvo parts. I feel so strongly about this that I'm going to take it to court if necessary to get my money back, so the more ammunition I have the better.

Anyone else who's experienced similar problems/ had money back from Volvo for it please get in touch.
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Old Jan 8th, 2008, 21:59   #8
D5Pilot
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Hello all, first time poster here.
I've had my S60 D5 for just over a year now, it's done 119k miles so it's no spring chicken but I've got the starting problems described in previous posts. Funnily enough only when it's cold! I changed the glow plugs and sure enough one was defective but the problem is still there. When it starts it runs beautifully and it starts with easy start first time...can it still be the injectors? I'm not so sure.
I must add that after all these years driving all sorts it's the best car I've ever had...lovely and smooth and that engine is practically silent and 50mpg on the motorway just magic!
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Old Jan 24th, 2008, 17:14   #9
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Yes sure enough...two injectors faulty, 4 days of testing, re-newing and £799.02p later the car seems to be running fine. I hope that's the end of it.
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Old Feb 6th, 2008, 17:13   #10
sjfinnerty
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Can anyone recommend where you can purchase the injectors other than Volvo i.e. Bosch distributor?

I have the same problem on my D5 S60 and have been quoted by Volvo €2000.00 to replace all the injectors. I'm sure that if you were to source the injectors and then find a mechanic to replace it should be a lot cheaper? I was told however that Volvo have a special tool to remove the injector, does anyone know if this is the case?

Thanks
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