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Caravans & Volvo AssistanceViews : 3897 Replies : 30Users Viewing This Thread : |
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Feb 23rd, 2015, 10:09 | #1 |
Volvo Owner Since 1990
Last Online: Apr 3rd, 2024 13:27
Join Date: Sep 2007
Location: Near Norwich
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Caravans & Volvo Assistance
In the past we have always relied on National Breakdown, AA, RAC etc for our breakdown cover whilst in the UK but when Volvo offered Assistance as part of the service deal we gladly accepted and let our other cover lapse.
I enquired and it unfortunately appears that they will not respond to a problem, such as a flat tyre, if it is on the Caravan even if it happens whilst towing. The cover is for car faults only. Has anyone any experience that would prove or disprove what Volvo Assistance have told me because if it is true it reduces the value of Volvo Assistance to effectively zero for me, and I also suspect to many of you in this section of the forum, as I will need to buy cover that includes the caravan from elsewhere. |
Feb 23rd, 2015, 11:49 | #2 |
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Location: on the edge of North Staffs, south of Crewe, looking out over Cheshire in awe and wonder
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I wouldn't be at all surprised that it doesn't cover caravans. I'd only just renewed our Mayday Caravan Club cover (provided by Green Flag) a matter of days before purchasing the Volvo and being given Volvo Assistance for a year. If the Volvo package included caravans then I could've saved myself £100 or so by getting a refund under distance selling rules but as I'm fairly certain caravan's aren't covered I won't be bothering.
I once asked Mayday if they provided 'caravan only' cover as at the time my Kia was covered by Kia's assistance package, but Mayday, the Caravan Club's own service won't offer such a package. You'd think, given it's the CARAVAN Club that they would offer CARAVAN cover, but not so. I guess there's an awful lot of caravanners effectively paying double for cover. It might be worth asking a selling dealer for a discount as you won't need the Volvo Assistance package, but I doubt you'd get anywhere because it's presumably included in Volvo's wholesale price.
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'Ingrid' a 2011MY V70 D3 SE Geartronic being pushed by a 2012MY Bailey Pegasus 2 Rimini Last edited by Steamdrivenandy; Feb 23rd, 2015 at 11:52. |
Feb 23rd, 2015, 12:35 | #3 |
VOC Member
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The way I do my cover is The RAC with my Camping & Caravan club discount which covers the caravan as well as the car. In fact my membership card for RAC has the Camping & Caravan logo on it.
I have looked a lot of connected breakout covers i.e. banks and have always found they are very limiting. As my cover covers me and the wife in any car where we own or driving the car tow or not. I have so far no complains about the cover I have. |
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Feb 23rd, 2015, 18:43 | #4 |
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Last Online: Apr 22nd, 2021 11:25
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Location: Edinburgh
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I pay for Mayday as well through the Caravan Club.
I would rather have double cover than be stranded with none.
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Feb 23rd, 2015, 20:47 | #5 |
Volvo Owner Since 1990
Last Online: Apr 3rd, 2024 13:27
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Location: Near Norwich
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Thank you for that.
Considering how keen Volvo are to promote the cars as a Caravanners choice I would have hoped that they would have included the trailer in the cover. I will be buying a Car/ Caravan breakdown policy. |
Feb 23rd, 2015, 21:43 | #6 |
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As I read it they will take the caravan if the car is disabled but they won't just take the caravan if there is nothing wrong with the car.So if you are towing and something happens to the car then they will recover the caravan as well.I have AA cover on the van with my caravan insurance and it cost about £60 for the caravan to be covered for the year.
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Mar 1st, 2015, 18:31 | #7 | |
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Mar 1st, 2015, 22:50 | #8 |
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Last Online: Dec 20th, 2016 16:30
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Location: on the edge of North Staffs, south of Crewe, looking out over Cheshire in awe and wonder
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So that's £90 a year for Asda cover BUT which recovery company do they use and what is their policy re caravan recovery.
The Caravan Club Mayday service is £35 a year for 'Roadside Assistance', £68 a year for 'Roadside & Recovery' and £97 a year for 'Premium UK' and they all include caravan assistance.
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'Ingrid' a 2011MY V70 D3 SE Geartronic being pushed by a 2012MY Bailey Pegasus 2 Rimini |
Mar 2nd, 2015, 08:41 | #9 |
Volvo Owner Since 1990
Last Online: Apr 3rd, 2024 13:27
Join Date: Sep 2007
Location: Near Norwich
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Finding out the true position isn't helped because they all talk about recovering the caravan if it is attached to the faulty car but this is very different to coming out for a fault with the van if the car is fine. They don't make this clear in my experience. Since confidence is important in this case I am only confident about Mayday cover.
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