Quote:
Originally Posted by Chrisv60
I think it depends on the negotiating power or skills of the dealership with Volvo UK.
A couple of months after my engine replacement, I had total clutch failure. The dealership (Rybrook Warrington) said Volvo first offered a contribution of 20% as the car is over 4 years old, but they managed to negotiate an increase to 80% and they themselves would chip in 10% to make it a 90% contribution which left me £100 to pay.
So I've had nearly 10 grands worth of 'goodwill' so far....
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Surely in this day and age, it doesn't boil down too. (I know a guy).
this is a multi billion pound company.
in your case the dealer was fantastic and should get a mention.