[iainmd]

11 of 14 services have been with Volvo dealers. I don't live anywhere near a dealer so on rare occasion I've had to use a local garage but have tried to get it to Volvo over the years.

That said, I don't really agree that a FSH has anything to do with this. It's a manufacturing fault not something caused by wear and tear or poor/penny-pinching maintenance on my part. There's basically hardly any bonding agent on the screen from the factory. You'd be hard pushed to find many people that look after their cars as well as I have from a mechanical perspective. If anything needs doing I get it fixed sharp.