Quote:
Originally Posted by Tannaton
It means very little when only a quarter of the story is present.
100 people might complain about the service, and if only 100 customers are happy, that's very poor. But if it's 100 complaints versus 1,000,000 happy customers, that's a stunning result.
And of the people who complain - how many are the 19 year olds who have put farty exhausts and 2 litre engines into their Fiesta and the company doesn't repair their car after a crash because they didn't declare modifications?
In my mind, it only really means things are normal...
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Where's the quarter of a story? It would seem you're the only one even here that is luvin the Flux. People generally can't be bothered complaining, only when it's REALLY bad so with your maths; lets say 100 complain versus 800 000 whoare dissatisfied but so completely beaten down by Flux and feeling a bit stupid for ever puting themselves into a situation where they would get conned so blatantly. Add acouple of hundred thousand who just sit there and take anything. Shocking result.
Right, then you go on to slate young people and their lack of money. Very nice that...
Finally, of course you've never had to make a claim so you don't really have any knowledge about thecompany at all.