Had this on mine plus it also disabled the ACC.
Locked the car leaving the bonnet open, left it for 30 minutes to shut down and then disconnected the battery. All the lights went out and they only message was City Safe Service required. Tried the above again but same result.
Finally took it to the dealer on Friday who did a diagnostic check and just rebooted the City Safe and message cleared. Still Ok.
Best of all I was not charged anything.
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XC60 2013 D5 215 SE Lux Nav geartronic
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