Hello Volvo community,
I'm reaching out for some advice on an issue I've been experiencing with my 2019 Volvo XC40 T3 R-Design. I purchased this vehicle outright in September 2023, which means it's no longer under warranty.
On Thursday, December 21st, I began experiencing unexpected vibrations from the clutch pedal. The sound accompanying these vibrations was equally concerning. I promptly took my car to a local mechanic shop for a diagnosis. They recommended a full replacement of the clutch and flywheel.
They installed a new clutch, flywheel, and slave cylinder using approved Volvo parts yesterday (Wednesday 3rd Jan 2024). The total cost was £1300, plus labor. However, the vibrations persisted as soon as I drove away, particularly when the car is idle. You can view a video of the issue here:
https://photos.app.goo.gl/djxMkYbx3sFbJ1B67
After several discussions with the garage, they agreed to consult with Volvo directly. Volvo's tentative diagnosis suggests a potential crankshaft issue. They've suggested I bring my car in for a more thorough diagnostic check, which would cost an additional £85. They mentioned the possibility of a goodwill gesture but couldn't confirm until they can thoroughly diagnose the issue.
At this point, I feel somewhat disappointed. I'm concerned that the local garage may have rushed into replacing parts without proper diagnosis. Now, I'm dependent on the Volvo dealership's goodwill, and I'm not certain what the outcome will be. There's also the possibility that the local garage may have incorrectly installed the new clutch and flywheel. In any case, I'm £1300 out of pocket, with a car I can't use, and facing a potential additional cost of up to £3000.
To add to my concern, this car has only logged 52,000 miles in four years.
I'm turning to this community for advice. Has anyone experienced a similar issue? What steps did you take? What were the results? I would greatly appreciate any insights or recommendations you might have.
Thanks in advance for your help!