Quote:
Originally Posted by Lexman8
II'm sure Volvo would like all orders to go directly to them and that the current arrangement whereby you can use a dealer is a temporary, transitional arrangement until such time as the dealer salesforce can be reduced or eliminated.
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I'm not sure that the ability to order through a dealer will be a temporary arrangement. We ordered our new one through a dealer and I asked what as in it for the dealer under the agency model. Dealers get paid a handling fee which is presumably used to pay the salesmen.
Also, some prefer dealing with a person during the process. Given a knowledgable salesman (I know, they vary) questions can more easily be answered face-to-face.