My 2020 XC60 T8(built in January 2020) was hesitating to start moving under EV power(frequently I'd reverse out of my drive, put it into D, then the car just wouldn't move, the power needle would go up but the car did absolutely nothing - then the ICE would start and the car would move).
Reported it during service on the 20th of February 2023, Volvo authorized in-warranty repair of ERAD the next day, had my car booked in for the 13th of March(they didn't have any courtesy cars until then), the garage had my car for 3 days during which they replaced the clutch pack on the EV motor - it drives like brand new now. Very happy with the service, all went smoothly and the garage was helpful all the way. I asked their service manager if I should expect this to happen again and he said the part has been revised and this problem shouldn't re-occur. Well, fingers crossed!
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