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Old Sep 3rd, 2021, 19:16   #15
TeamG
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Last Online: Today 07:44
Join Date: Nov 2019
Location: CARDIFF
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….and final update. One car went well and was paid by 1016hrs on the morning due. The other was a completely **** poor performance by WBAC.

Payment didn’t go through, so tried to find a phone number to chase. Nothing, not at all for the public to call. Email to mailbox stated 2-3 day response, but responded within 4 hours.

Basically, their chap who took the photos when the car was collected took a blurry photo of the chassis number under the carpet. They checked this photo on day 4 (the day payment was due) and decided to contact the BCA auction site where the car is to ask them to check the number. Nothing from BCA, so no indication from WBAC when this will take place and when we might be paid.

So in summary, no car and no payment. WBAC’s f-up and we’re left out of pocket with no vehicle. And now it’s the weekend, no one at their office to respond to my increasingly miffed emails. Any thoughts on what I should do?
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2017 XC60 D4 AWD R Design Nav
2011 V70 1.6 DRIVe SE (sold)
2008 V50 2.0D SE (sold)
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