You can usually avoid paying these quite easily as long as you DO NOT ignore their letters. Always reply just follow the various forums advice on how to reply. I've usually beaten them by asking for information then complaining because they don't reply they usually just send standard template letters out so as soon as you reply and ask a few specific questions you create an audit trail that shows they have ignored your reasonable requests for information.
Most of them are a disgrace to humanity and the appeals body is funded by them too so obviously not biased at all!
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