Quote:
Originally Posted by Lean
Hi all,
My XC60 (late 2017 plate) of which I have done 24k miles. It broke down last week and was recovered via volvo assistance. It's been serviced via volvo dealer and was within the service period (next one due in around 11k miles or so I think) but the warranty had lapsed.
I've been told I need a new engine which is going to cost 9k. Volvo customer service have agreed to pay 50% of the cost - but obviously leaves me with a 4.5k cost. Am i wrong to think that even if it's out of warranty I should be able to expect the car engine to last more than 24k. This is the report I've been given. Can't help feel that a car that cost me 45k + should not be having an engine fail when it's been serviced regardless it being out of warranty?
Any help / advice appreciated
Thanks
Vehicle recovered in as non-runner. Carried out initial test and found plug number 1 covered in oil with
Fault code ECM-P0300 cylinder number 1 misfire.
Checked and found no compression on cylinder 1.
Checked with camera scope and found piston wet/oily.
Suspect requires new engine.
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They have not given any reason as to why it needs a new engine ... they have not diagnosed it ....They have not finished their diagnosis properly ...
It sounds as if they had a quick look couldn't find anything , given up and quoted the max price ! A cylinder leakage test is the first thing they should have done after the compression test ... I'm sure Volvo uk will say exactly that to them if they ask for a new engine ...